Yan Tang

Category Operations Specialist at Temu (2023-11 – 2025-02)

For: Automotive Parts, Home Appliances, Commercial Tableware & Cleaning Supplies. Coordinated with 3–5 Investment Promotion Specialists daily; total GMV exceeded 500,000＄per month. Handled over 90+ merchants and 100-300 various products and store issues every day, including launch Sales Promotion, appealing store penalties, and notifying Inventory Replenishment in advance etc.

• Onboarded and guided new merchants in establishing their online stores, prioritizing accounts based on product type and business scale to optimize support efficiency.
• Partnered with well-known brands to develop and execute exclusive marketing strategies, driving brand growth on the platform.
• Monitored and analyzed key metrics, including real-time sales and inventory levels, to prevent stockouts for high-demand products and revamp strategies for underperforming SKUs.
• Participated in pricing strategy by benchmarking against internal and external competitors, adjusting prices and promotions to ensure product profit and market competitiveness.
• Monitoring policy updates in real time: When merchants faced penalties, clarified reason for the fine and violations, then collaborated with risk control and compliance departments to promptly solve problems.
• Regularly refreshed product information, highlighting key selling points and leveraging trending topics to grab customer attention.
• Optimized product local language translation and image to ensure search keywords included and visually appealing to customers.

Bachelor Degree in English – Xinjiang University(211) (2019-09 – 2023-06)