Customer Services
Solicita un presupuesto sin compromiso
To whom it may concern,
I am a savvy and reliable customer service and corporate relations professional with extensive experience providing assistance in fast-paced environments.
I am well-versed in performing market research, along with creating research reports for information purposes. Moreover, my skills in organizing executive calendars are excellent, as is my ability to prepare spreadsheets, handle data entry work and maintaining databases.
As you can see from my resume, my work experiences have provided me with a solid foundation of skills to be a specialist in effectively resolving incidents and issues. In this respect, I am proficient in taking inbound customer calls - answering and assisting all customers with their queries which, among others, may involve handling telephone order calls, customer care inquiries, helping customers place orders, queries with any delivery concerns, payment problems, re-deliveries as well as billing queries.
I have worked from home for virtually five years and have assisted a variety of clients. I have worked for individual clients and corporations. My home office is fully equipped with the standard office equipment needed to execute administrative assignments.
Working independently and taking initiative when necessary are traits that I have sharpened as a virtual assistant. I am confident I would be a great addition to your team.
If hired as a virtual assistant, I can efficiently type documents, take notes, and schedule and follow up with meetings as well. Additionally, I possess good knowledge of marketing and sales, allowing me to manage blogs, and social media accounts for your organization.
My remote and administrative experience as well as my customer care knowledge make me a great candidate for this position. My diligence and reliability make me the perfect fit. I look forward to hearing from you soon. I am positive that an interview will provide you with more reasons to hire me as a virtual assistant at your company.
Yours sincerely,
Nearsol - Operation assistance
Conduent- reservation assistance
Vensure- Claims Coordinator
Teleperformance- Cross Support
Diplomat in journalism forsocial change, University of Berkley, California-United States of America, 2016
Diplomat in administration, Comfenalco Antioquia, Medellin-Colombia, 2015
*Course of Research and Chronicle, Circle of New Journalism, ESUMER (Superior School of Marketing), Medellín
– Colombia, 2014.
*Course in Skills for life, Comfenalco Antioquia, Medellin-Colombia, 2015
*Course in customer service, Comfenalco Antioquia, Medellin-Colombia, 2015
*Course in literary writing, Autonomous University of Mexico, 2015
