Gabriel Riaño
Bilingual (English/Spanish) | Remote-ready | Customer service | Sales
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Sobre mí
Creative, detail-oriented and results-driven. Proficient in English (Spoken and written), Communicative and experienced in customer service and call center operations within the Healthcare and Insurance industries, consistently ensuring clarity, empathy, and effective communication with international clients. Skilled at explaining complex information in simple terms, building trust, and engaging people in meaningful conversations.
Passionate about teaching English and helping others achieve their communication goals.
Experiencia
Medical Interpreter at LANGUAGE LINE SOLUTIONS (2025 – 2026)
Technical Support & Client Communications at COATES GROUP (Restaurant Digital Screens) (2023 – 2023)
Customer service, Hospital communications & Appointment setter at HEALTHFIRST NY (2022 – 2022)
Real Estate – Renovation & Resale at INDEPENDENT ENTREPRENEUR (2016 – 2021)
Customer Service & Sales Agent at XFINITY COMCAST (2014 – 2014)
Sales Representative & Technical Support at AT&T. (2012 – 2012)
Sales & Customer Advisor at COSMOS S.A. AIR CARGO (2006 – 2010)
Educación
– BILINGUAL COLLEGE EL BOSQUE UNIVERSITY (2003 – 2003)
MUSIC – LOS ANDES UNIVERSITY (2005 – 2005)
– BLACK MARIA FILM SCHOOL (2011 – 2011)
DIPLOMA in BUSINESS ADMINISTRATION – BOGOTA CHAMBER OF COMMERCE (2009 – 2009)
DIPLOMA in RESTAURANT AND FOOD SERVICE MANAGEMENT – MARIANO MORENO CULINARY SCHOOL BOGOTA (2014 – 2014)
