Danilo Jose Doria Ramirez

Logistics Operations Specialist | FTL, LTL & Drayage | Billing & Accounting

Talento

CartagenaMiembro desde 5 de mayo de 2026

Logistics Operations SpecialistFTLLTL & DrayageBilling & AccountingDATTruckstopTruck dispatcher3PL

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Logistics Operations SpecialistFTLLTL & DrayageBilling & AccountingDAT

Sobre mí

Bilingual professional with over 4 years of experience in the U.S. transportation and logistics industry. Specialist in the full freight lifecycle (FTL & LTL), from dispatch and rate negotiation to real-time tracking and billing/accounting. Experienced in managing various freight modalities, including FTL, LTL, and Drayage.

Experiencia

Linc Logistics

Truck Dispatcher | March 2021 – October 2022

Managed full coordination of freight movements, including booking using tools like DAT and Truckstop, rate negotiation, and final delivery for owner-operators.

Provided translations between English and Spanish to assist Spanish-speaking drivers.

Supplied drivers with pickup/delivery details and sent regular load status updates to brokers.

Resolved on-road issues and handled post-delivery documentation (PODs) to close out loads.

Tracker/Dispatcher Night Shift | October 2022 – November 2022

Managed overnight operations, supporting drivers with on-road issues.

Collected real-time updates from drivers, handled lumper requests, and updated company logs.

Coordinated night dispatching by assigning new loads and resolving scheduling issues.

Teleperformance

Customer Support Agent | December 2022 – February 2023

Provided phone-based support to Walmart clients, resolving inquiries and delivery issues.

Managed high call volumes and delivered quick resolutions under pressure to maintain service standards.

Lean Solutions Group

Shipment Tracker (NTG Account) | March 2023 – June 2023

Monitored shipments and maintained real-time updates on the platform specifically for the NTG account.

Contacted drivers via calls and text messages to obtain status updates throughout the pickup and delivery process.

Billing Specialist (NTG Billing Department) | June 2023 – December 2023

Executed accurate post-delivery billing for FTL, LTL, and Drayage operations within the same department.

Verified container and chassis numbers, ensuring precise documentation for port-related movements.

Audited chassis pool receipts (in-gate/out-gate) and port interchange receipts for containers to complete the billing cycle.

Confirmed PODs, carrier invoices, and PO numbers to ensure overall documentation accuracy.

Communicated with carriers to request missing documentation required to complete the billing process.

Billing Specialist (Motus Freight Account) | December 2023 – January 2026

Managed the billing and accounting cycle for Motus Freight, ensuring documentation integrity.

Issued NOAs and letters of release to maintain updated factoring and quick-pay records.

Generated and submitted customer invoices to complete the payment cycle efficiently.

Shipment Tracker (eShipping Account) | January 2026 – Present

Perform real-time shipment tracking, manage pick-up cancellations, and handle appointment scheduling.

Escalate complex freight issues to the Client Care department for specialized resolution.

Maintain direct communication with customers and shippers to investigate cancellations and coordinate reschedules.

Monitor load status situations to determine and execute necessary corrective actions.

Educación

Technologist in Tourism and Languages (English & French)

Institution: UMAYOR - Institución Universitaria Mayor de Cartagena
Dates: 2018 – 2021
Description: Specialized in advanced linguistic skills and professional communication in English and French, for the tourism sector.

Solar Panel Installation and Maintenance Course

Institution: ITEC - Instituto Tecnológico del Caribe
Date: 2021
Description: Technical training focused on renewable energy infrastructure and specialized equipment maintenance.