Ahmed Elkadi
Customer Service
Talente
Lindenthal, Kreisfreie Stadt Köln, KölnMitglied seit 13. Mai 2023
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Über
I am open to any work opportunity as I am doing my Master's studies at Cologne University.
Driven and customer service oriented with 6+ years of experience in providing exceptional customer care in different fields. With my excellent communication, great attention to detail, and customer service and teamwork skills, I am enthusiastic to give my best and deliver my duties excellently and on time.
Berufserfahrung
- Aug 2018 - Dec 2022 (Sales Manager)
- Lead sales team to exceed sales targets by 80% within 2021/22.
- Deliver engaging sales presentations at international exhibitions and conferences.
- Establish positive customer relationships with the highest satisfaction.
- Jul 2018 - Feb 2020 (English Teacher)
- Enhance student learning by optimizing innovative class activities.
- Assign homework and exciting exercises.
- Help students succeed in IELTS exams.
- Jan 2017 - Dec 2017 (Lounge Attendant)
- Deliver lounge services to 200+ passengers at the airport from different backgrounds in each shift.
- Collaborate with colleagues to provide first-class guest service.
Ausbildung
- May 2018 - July 2018 (Sales & Marketing Representative)
- Learn SAP ERP system.
- Mentors supervise me in handling difficult customers proficiently.
- Jan 2018 - Mar 2018 (Public Speaker)
- Adapt to work and cooperate in new environments.
- Learn to take quick and stern decisions in several situations.