Hamidreza Sabouri

Reliable, hands-on and service-oriented operations candidate with experience in project coordination, office support, customer-facing sales, documentation and day-to-day follow-up. Strong fit for Over99's Office Manager and Feel Good Manager role: organized, proactive and comfortable supporting people, coordinating events/travel, working with service providers, preparing practical arrangements and keeping operations running smoothly. Legally authorized to work in Germany.

Project Coordination & Technical Support at Afagh Energy Pars (2022-07 – 2024-06)

• Supported project and operational coordination by tracking tasks, preparing documentation and following up with internal and external stakeholders.
• Prepared clear status summaries, meeting notes and action trackers to help managers identify priorities, blockers and next steps.
• Coordinated information between technical, commercial and administrative stakeholders, building a structured communication style.
• Used Excel and MS Office to organize project information, compare data, prepare simple reports and support decision-making discussions.
• Built a reliable, service-oriented work style by helping colleagues with practical requests and keeping daily coordination organized.

Retail Sales & Customer Service at Self-employed / Retail Business (2018 – 2022)

• Managed direct customer-facing sales in a hands-on retail/shop environment, including daily customer communication and practical problem solving.
• Handled customer needs, product presentation, follow-ups, simple pricing and supplier coordination with reliability and initiative.
• Developed a friendly, approachable and service-minded style through continuous contact with different customer personalities.
• Built practical ownership, multitasking and decision-making experience in a small business setting where daily issues needed quick solutions.

Dissertation Researcher - Agile Delay Risk Analysis at GISMA University of Applied Sciences (2026-01 – 2026-03)

• Analyzed a Jira-style dataset of 103,082 completed issues to identify delay-risk patterns, workflow behavior and planning insights.
• Turned complex information into structured reports, practical findings and clear documentation for business-oriented decision support.

MSc in International Business Management – GISMA University of Applied Sciences (2024-10 – 2026-06)

BSc in Civil Engineering – Islamic Azad University Semnan (2019-09 – 2023-01)