Viktorija Terentjeva

Multilingual professional with experience in operations coordination, client relations, hospitality, administration, and international travel environments. Having worked across Germany and Southeast Asia, I have developed strong organisational skills, adaptability, and a proactive approach to problem-solving in dynamic and fast-paced settings. My background includes coordinating schedules, managing client communications, organising workshops and events, supporting business owners with daily operations, and delivering high-quality client experiences.

Fluent in German, English, Russian, and Latvian, I thrive in international environments and am comfortable with extensive travel and changing priorities.

Freediving Instructor & Operations Coordinator at Bali Freedivers (2024-10 – 2026-07)

• Coordinate course schedules, guest bookings, and instructor availability
• Manage client communications and support international customers
• Assist with retreat planning, workshops, and operational logistics
• Support day-to-day business operations and administrative tasks
• Liaise with students, instructors, accommodation providers, and external partners
• Resolve scheduling changes and operational challenges while maintaining a high standard of guest experience

Project Coordinator & Executive Support at Coral Sense Bali (2024-12 – 2026-07)

• Support the founder in the coordination of daily operations, project planning, and stakeholder communications
• Organise logistics and scheduling for coral restoration activities, educational events, and community initiatives
• Coordinate participant registrations, communications, and event administration
• Liaise with local partners, suppliers, dive operators, accommodation providers, and community stakeholders
• Assist with travel planning, bookings, scheduling, and operational logistics
• Maintain project documentation, records, and follow-up communication

Pilates, yoga & Personal Trainer | Online & Offline (2019-05 – Present)

• Deliver private and group sessions online and in person
• Coordinate client bookings, schedules, and programme planning
• Orhanise workshops, retreats, and wellness events
• Build long-term relationships with international clients
• Provide personalised coahing and ongoing client support

Social Media Manager | Instagram & Facebook (2024-01 – Present)

• Manage social media accounts for multiple clients
• Ceate and edit photo and video content for digital platforms
• Coordinate content planning, production, and publishing schedules
• Produce visual content above and underwater while maintaining brand consistency
• Support audience engagement and online communications

Inside Sales & Client Coordination Specialist at A. Schweiger GmbH (2020-07 – 2023-01)

• Managed customer accounts from quotation through delivery and invoicing
• Coordinated communication between customers and internal departments
• Followed up on orders, shipments, and customer requests
• Maintained documentation and administrative records
• Resolved customer issues while ensuring high service standards

Commercial Trainee & Sales Support Coordinator at Rexel GmbH & Co. KG (2017-09 – 2020-11)

• Rotated through sales, customer service, logistics, purchasing, and administration departments as part of an intensive business development programme
• Managed customer enquiries, quotations, order processing, and internal coordination to support efficient business operations.
• Maintained accurate records, reporting, and documentation while ensuring high service standards
• Worked closely with customers and internal teams to resolve issues and coordinate timely solutions
• Developed strong organisational, communication, and commercial awareness skills within an international business environment.

Bachelor of Trade and Commerce CCI – IHK Bayern, Germany (2017 – 2020)

Apprenticeship in Wholesale – Rexel GmbH & Co. KG, Germany (2017-09 – 2020-11)