Pantheon Systems Inc.
May 2024 – Jun. 2026
HR, Employee Experience & Workplace Coordinator
San Francisco, CA
- Processed, scanned, and archived high volumes of confidential documents, including HR files, payroll records, tax documents, Visa/EDD submissions, disability claims, and bankruptcy notices, while maintaining organized digital and physical filing systems for rapid retrieval.
- Tracked and entered customer check data into spreadsheets for the Billing team, ensuring accuracy of payment and financial records.
- Built and maintained comprehensive tracking systems, including employee tenure records, termination tracking (organized by location, manager, department, title, and employee number), and onboarding program documentation.
- Developed and updated HR and Workplace Experience SOPs and process documentation to standardize operations.
- Created and maintained annual, monthly, and project-specific budget tracking spreadsheets; gathered vendor quotes and assembled item packages within budgetary constraints.
- Resolved process and resource questions via asynchronous Slack chat support.
Chateau Tivoli Bed & Breakfast
Sep. 2021 to May 2024
Senior Innkeeper
San Francisco, CA
- Processed billing inquiries and reservation records via email, managing pre-stay, in-stay, and post-stay account documentation.
- Prepared payroll records from timecards, PTO, and holiday hours for managerial review.
- Built and maintained detailed room, amenities, and package listings along with Excel-based budget and inventory trackers for housekeeping and food/wine supplies.
- Coordinated vendor deliveries, sourced new vendors, and conducted audits to improve efficiency and control costs.
- Archived and digitized historical records, photographs, rare documents, and antiques---handling delicate materials for long-term preservation and guest/internal reference.
Pantheon Systems Inc.
Dec. 2019 to Sep. 2021
Office Assistant – Contract
San Francisco, CA
- Processed and entered customer check data into spreadsheets for the Billing team to support accurate and timely payment processing.
- Tracked vendor deliveries, pick-ups, receiving, and shipping activities while maintaining detailed logs.
- Created and maintained inventory tracking sheets for office supplies and amenities.
Copyediting, Freelance
May 2016 to Sep. 2019
Copyeditor/Mentor
Davis, CA
- Proofreading, fact-checking, syntax guidance, pinpointing writing goals.
- Regulated appropriate tone for professional, academic, social media, and creative writing projects for UC Davis teaching assistants and students.
Turtle Rock Bar & Café
Mar. 2017 to Sep. 2019
Front of House Associate
Napa, CA
- Managed nightly cash register counts and daily bank deposits with full accountability for register accuracy.
- Tracked and maintained store and bar inventory, coordinating with vendors on food, beverage, and retail stock.
- Provided cashier and customer service support during daily operations.
Nordstrom Rack
Dec. 2014 to Dec. 2015
Logistics Team Member
Daly City, CA
- Verified individual merchandise against the warehouse inventory system to identify price changes and items due for removal or phase-out.
- Cataloged and processed phased-out merchandise, updating inventory system records accordingly.
- Received, processed, and tracked incoming merchandise and deliveries.
- Provided customer and in-house support on the sales floor.
Project SURVIVE
Jan. 2011 to Oct. 2013
Peer Educator
San Francisco, CA
- Delivered training workshops and presentations on healthy relationships and violence prevention to college and high school students.
- Developed strong public speaking, facilitation, and audience engagement skills.
Andiamo Livery Management
Aug. 2010 to Sep. 2011
Administrative & Records Support
San Francisco, CA
- Compiled and organized driver assignment files, including client details, signage, destinations, and journey information.
- Scheduled and tracked reservations and logistics for single-day and multi-day private tours.
- Archived and updated employee, payroll, tax, and facility records; contributed to the digitization of paper-based filing systems.
City of Daly City: Recreation and Parks
Sep. 2008 to May 2010
Mentor
San Francisco, CA
- Developing teaching strategies for neurodivergent students.
- Track and report individual's daily progress.
- Facilitate monthly student event programs.
