Aya Slah

marketing operations and client relationship professional with 8+ years of experience managing marketing and advertising accounts, coordinating cross-functional teams, and translating business goals into structured campaign plans. Strong background in marketing strategy, account management, business development, process optimisation, campaign execution, and client retention. Experienced across the Egyptian, Saudi, and Omani markets, with sector exposure spanning healthcare, real estate, contracting, tourism, printing, events, logistics, and professional services.

Known for clear stakeholder communication, workflow coordination, timely delivery, and building long-term client relationships.

Senior Account Manager at TrendK Agency (2018-02 – 2026-07)

• Manage client relationships and marketing and advertising accounts from discovery and briefing through execution, approval, reporting, and delivery.
• Translate client objectives into clear strategies, action plans, and creative briefs for content, design, digital marketing, media buying, and production teams.
• Act as the main point of contact between clients and internal teams, maintaining clear communication, managing expectations, resolving issues, and ensuring alignment with agreed objectives.
• Coordinate campaign timelines, task ownership, approvals, client feedback, revisions, and performance updates to support efficient workflows and on-time delivery.
• Support campaign planning and execution across digital advertising, branding, content, printing, production, and business development initiatives.
• Strengthen client satisfaction and retention by providing solutions aligned with business goals, target audiences, brand requirements, and market conditions.
• Managed projects across healthcare, real estate, contracting, tourism, environmental services, hospitality, and regional markets in Egypt, Saudi Arabia, and Oman.
• Key accounts and projects include Techno Scan, Al Hayah Scan, Al Hayah Heart Hospital, Environmental Compliance Office, Tabarak Contracting, Mavi Real Estate Development, Winner Real Estate Development, Asyad Al Tayeb (Oman), Only Way (Saudi Arabia), and Hawaii Tourism Company.
• Coordinated printing and production requirements, including promotional materials, branding applications, event collateral, quality follow-up, supplier communication, and final delivery.
• Participated in event planning and on-site coordination for activities held in collaboration with Sheraton Hotel and Hilton Hotel, managing suppliers, printed materials, branding elements, schedules, and execution requirements.

Accounting Manager (2018-02 – 2021-04)

• Managed budgeting, forecasting, and financial reporting to support profitability, operational planning, and growth.
• Prepared and delivered financial strategy presentations for major projects and senior stakeholders.
• Oversaw selected marketing initiatives and branding campaigns for multiple organisations.
• Coordinated logistics, shipping documentation, customs requirements, and compliance activities.

Accountant at First Union International Shipping (2015-08 – 2018-01)

• Managed relationships with key accounts, including Alexandria Ports, customs clearance partners, exporters, and manufacturing clients, supporting satisfaction and long-term retention.
• Developed account plans and supported sales strategies aimed at revenue growth for Queen's Factories and other exporters.
• Coordinated project requirements, assigned tasks, tracked deadlines, and followed delivery progress across internal and external teams.
• Managed OTC collections for high-value clients, followed receivables, supported timely collection, and helped mitigate financial risk.
• Oversaw food export projects for Queen's Factory and Al-Munjed Crackers Company, coordinating ports, customs clearance, logistics, and on-time shipment.
• Managed potato chip exports to multiple international markets while ensuring documentation, regulatory compliance, and delivery schedules.

Accountant at Magdy Kamal Mikhail Accounting Office (2012-12 – 2013-12)

• Performed billing, collection, and financial reporting activities in line with accounting procedures.
• Completed bank reconciliations and supported accurate financial records.

Accountant at Mohamed Wadih Accounting Office (2009-08 – 2011-08)

• Assisted with monthly payroll reconciliation, accounting entries, budgeting support, and financial reporting.

Bachelor's Degree in Accounting and Business Management – Alexandria University (2010 – 2014)