Mostafa Kandill

Results-driven Area Operations Manager with 15+ years of experience in Retail Operations, Multi-Site Management, P&L Ownership, Sales Growth, Business Development, Inventory Control and Team Leadership. Proven success in driving profitability, operational excellence and business growth across large-scale retail environments. Experienced in managing multi-branch operations, developing high-performing teams, improving customer experience and executing business expansion plans.

Area Operations Manager at Raneen (2026-01 – Present)

• Lead multi-site retail operations across assigned area, ensuring achievement of sales, profitability and operational KPIs.
• Manage full P&L responsibility including revenue, margins, controllable costs and productivity targets.
• Oversee performance of 12+ branches, coaching Store Managers and driving execution excellence.
• Improve stock availability, inventory control, shrink reduction and replenishment efficiency.
• Support expansion plans, new store openings and operational alignment with Supply Chain, Finance, HR and Commercial teams.
• Drive continuous improvement initiatives to enhance customer experience, operational compliance and EBITDA contribution.

Store Manager at Raneen (2024-01 – 2026-01)

• Manage branch operations, ensuring profitability and business continuity.
• Develop and implement strategies to increase sales and improve operational efficiency.
• Lead and train teams to achieve KPIs and maintain high customer satisfaction.
• Control inventory, reduce losses and maintain operational compliance.

Stores Manager at Carnival C-Store (2023-01 – 2024-01)

• Directed sales activities across multiple outlets, achieving consistent revenue growth.
• Implemented customer engagement initiatives leading to higher retention rates.

Acting Supervisor at Carrefour (2014-01 – 2023-01)

• Supervised multiple departments and supported opening and launching new stores.
• Boosted sales performance through coaching and promotional execution.

Branch Manager – Zahran Mall Branch at Asma Technology Group (2014-01 – 2014-01)

Supervisor – City Centre Branch at Asma Technology Group (2012-01 – 2012-01)

Team Leader at White Whale Electric Appliances (2010-01 – 2011-01)

Team Leader – Customer Service & Sales at Lagoon Tourist Resort (2009-01 – 2009-01)

Customer Service Supervisor at Friends Company for Import & Export (2007-01 – 2009-01)

Bachelor's Degree in Tourism & Hotels – Higher Institute of Tourism & Restoration of Monuments (2011-01)