Andrea Picenni
Customer Success Manager
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Sobre mí
I am a results-driven professional with over 13 years of experience in SaaS solutions,
Customer Success, and Account Management within the ResTech industry. Multilingual and customer-focused, I am tech-savvy and committed to driving innovation and delivering strategic value. Currently, I lead a team managing a portfolio of high-value key accounts, focusing on revenue growth, operational oversight, C-Level engagement, and ensuring sustained long-term success
Experiencia
Professional Experience
Manager, Account Manager (Southern Europe) – 2024 – Current
Customer Success Manager (Southern Europe) - 2021 – 2023
Senior Customer Success Executive - 2017 to 2021
Senior Project Manager – 2014 to 2017
CINT, Barcelona (Spain)
International Project Manager – 2011 to 2014
KOI RESEARCH, Bergamo/Milan (Italy)
Educación
Master/postgraduation
Marketing Management 2011- University of Bergamo, Italy
Master’s Degree: Communication and Media Publishing
2007 - University of Bergamo, Italy
Bachelor's degree: Communication Science (Business Communication)
2005 - University of Bergamo, Italy
