Customer Success Manager
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B2B customer relationships in international companies, solid knowledge of SaaS software, retail, Fashion and the pharmaceutical industry.
I held key roles as Customer Success Manager, Account Manager, or Category Manager. I was responsible for managing a portfolio of large international B2B accounts, where I implemented retention strategies, training, support, and customer satisfaction, identifying needs and potential growth.
Tourism and Digital Marketing, combined with my proficiency in German, Spanish (bilingual), and English.
