Augustine Dwumoh

Quick learner with academic abilities and technical knowledge to succeed in different roles. Ready to expand horizons with additional knowledge and abilities gained from training and experience. Always ready to help others and use abilities to support team goals. Competent in the use of various statistical software. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently.

Client Relationship Officer (CRO) - Advans Savings and loans Limited

(2025-06)

• Follow up on prospects through regular contact with identified potential clients
• Assist clients with loan application and conduct loan appraisal, collecting detailed information on clients
• Ensure clients receive outstanding services, providing a friendly environment and solid product knowledge
• Maintain complete and detailed documentations on each client
• Keep records in client files and utilize the Management Information System (MIS) effectively
• Analyze client portfolios using operational reports
• Encourage clients to open deposits accounts and meet targets etc.

Sales and Marketing Lead (Remote) - Bapx

(2025-02 - 2025-06)

• Analyzing sales and marketing data to inform business decision
• Identify and target potential customers potential customers, expanding the client base through market research and lead generation campaigns
• Work closely with the sales and marketing teams to align efforts, share insights, and drive revenue growth

Mathematics and Economics Tutor - Kalpohin Senior High School, Tamale - Tamale

(2023-11 - 2024-10)

National Service

Verification Officer (VO) - Electoral Commission Ghana

(2020-12 - 2020-12)

• Ensures the machines are intact and works accordingly
• Responsible to verify each person before to National Cards is issued to that person
• Responsible to verify each person before casting his or her vote
• Performs any other duties as assign by the Electoral Commission Ghana

Pupil Teacher - GAF International School

(2018-07 - 2019-03)

Mathematics and Science Tutor

Industrial Attachment - Ghana Water Company Limited

(2022-11 - 2023-01)

Department: Commercial Department

• I assisted the District Customer Care Manager, using computer software like the Microsoft Word, Seagate Crystal Report Professional Software and Spreadsheet, to create a memo, create statement accounts for new services so far, and input customer's complaint data, respectively
• I was assigned to fill New Customer forms; compile all relevant receipts; and assist customers with enquires, minor complaints and procedures for pipeline reconnection
• I assisted my supervisor (The Commercial Head) to prepare monthly report. I used the following software to assist her; Microsoft word, Spreadsheet and PowerPoint
• I performed the following task; sorting and completing New Service Application forms; Pre-auditing of receipts from the various centres of bill payment and assisting customers
• I sorted out files and filled spaces left in the New Service Application form. I then pre-audited receipts and assisted customers on their complaints

BA - ECONOMICS - KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY (2019 - 2023)

WASSCE - GENERAL ARTS - GHANA SENIOR HIGH SCHOOL, TAMALE (2015 - 2018)

BECE - GAF INTERNATIONAL SCHOOL, TAMALE (2013 - 2015)