Francesco Bonadonna

Extensive international professional experience in guest relations and Food & Beverage sector (Cipriani S.A.). Dealing customer relationships with high-profile clients. Host, bartender, waiter and restaurant Supervisor/Maitre (over 10 years). Event management and planning. Development of commercial and communication strategies.

Planning

Tourism & Business Travel. Strong ability to communicate with both management and operational departments. Goal-setting and methods for achieving objectives. Coordination of team efforts. Fully capable of independent work.

Bartender & Waiter at Hotel Don Carlos Resort - Gastroportal Group - Manero Restaurant (2026-02 – Present)

Coordination with the kitchen and bar area. Customer service (present the menu, recommend dishes and drink), order management and table service, preparation and tidying up of the dining room, payment and cash management.

• Coordination with the kitchen and bar area
• Customer service (present the menu, recommend dishes and drink)
• Order management and table service
• Preparation and tidying up of the dining room
• Payment and cash management

Instructor. Padel Coach at Inacua Sports Centre / Be.One Sports Centre (2023-10 – 2026-01)

Instructor for beginner and intermediate athletes (sabbatical leave). Technical skill enhancement for intermediate players. Conducting lessons in English and Spanish. Managing training schedules for approximately 30 students.

• Instructor for beginner and intermediate athletes (sabbatical leave)
• Technical skill enhancement for intermediate players
• Conducting lessons in English and Spanish
• Managing training schedules for approximately 30 students

Event Coordinator for Sports Tourism at Inacua Tourism and Events Agency (2023-01 – 2023-09)

Management and preparation of commercial offers. Customer success coordination. Organizing client and instructor schedules. Booking venues and transfers. Client management during the onboarding phase. Handling international clients. Creating and publishing multimedia content.

• Management and preparation of commercial offers (Booking systems, Office suite)
• Customer success coordination
• Organizing client and instructor schedules
• Booking venues and transfers
• Client management during the onboarding phase
• Handling international clients
• Creating and publishing multimedia content

Waiter & Chef de rang/head waiter. Food & Beverage Supervisor at Bastimento SoulFood Restaurant (2021-05 – 2022-10)

Customer service and attention. Managing reservations and coordination of restaurant service (waiter and head waiter). Team coordination. Drafting menus. Controlling digital inventory for wine and liquor. Placing orders with suppliers. Performing accounting closings.

• Customer service and attention
• Managing reservations and coordination of restaurant service (waiter and head waiter)
• Team coordination
• Drafting menus
• Controlling digital inventory for wine and liquor
• Placing orders with suppliers
• Performing accounting closings

Project Founder. Operations Director at WALLPAPER Cocktails & Bistrot (2010-09 – 2020-01)

Project management, administration, and development oversight. Concept development for furnishings and design. Coordination and supervision of operational departments. Communication, supplier selection, and contract negotiation.

Management and operational coordination of the catering area and restaurant service. Food & Beverage management / Organisation of special events. Comprehensive operational involvement / Administrative tasks and safety management.

Recruitment. Staff calendar management and coordination [10-14 people].

• Project management, administration, and development oversight
• Concept development for furnishings and design
• Coordination and supervision of operational departments
• Communication, supplier selection, and contract negotiation
• Management and operational coordination of the catering area and restaurant service
• Food & Beverage management / Organisation of special events (private dinners/corporate events/celebrations)
• Comprehensive operational involvement / Administrative tasks and safety management
• Recruitment
• Staff calendar management and coordination [10-14 people]

Head Bartender at CIPRIANI S.A. - Porto Cervo Luxury Resort - Restaurant "Billionaire" (2006-01 – 2008-12)

Head bartender during summer seasons. Cocktail preparation, managing bar service and staff. Client management and reservations. Orders for the wine/liquor cellar. Direct communication with managers/executive areas.

• Cocktail preparation
• Managing bar service & staff
• Client management & reservations
• Orders for the wine/liquor cellar
• Direct communication with managers/executive areas

Professional experience overseas at Ti Sable Restaurant and Scuba diving services - Hospitality and Diving Centre (2005-01 – 2006-12)

Professional experience overseas (1 year). Cocktail preparation, kitchen assistant and café. Coffee preparation and service, snack and meal service, Cash register management.

• Cocktail preparation
• Kitchen assistant and café
• Coffee preparation and service
• Snack and meal service
• Cash register management

Customer Service Representative at Fondazione Torino Musei (2003-01 – 2005-12)

Safety and public relations experience.

• Safety and public relations experience

High School Diploma in Languages – Food & Beverage High School "G. Colombatto"

Level 1 FAP in Instructor – I.A.D. Institute of Sport of Andalusia

ICDL European Computer Driving License in Computer Skills – Uni.D.