Marissa Patosa

I am a Tourism graduate with a specialization in Food and Beverage Services and experience in customer service within fine dining and high-volume environments. I am friendly, reliable, and organized, with strong communication skills. I enjoy working with people and providing excellent service to ensure customer satisfaction. I am currently seeking an opportunity as a receptionist or in the hospitality industry where I can grow and contribute to a professional team.

Cashier / Customer Service (DELCO)

Shakey’s Pizza Parlor, Philippines

• Handled cash transactions and payments

• Assisted customers with orders and inquiries

• Managed take-away (DELCO) orders

• Resolved customer issues professionally

Shakey’s Pizza Parlor, Philippines

• Welcomed and assisted guests

• Coordinated with kitchen and service team

• Maintained high service standards

• Supported daily front-of-house operations

Enchanted Kingdom, Philippines

• Served food and beverages

• Assisted large volumes of customers

• Worked efficiently in a fast-paced environment

• Maintained cleanliness and hygiene standards

Diploma in Tourism and Travel Services

Specialization in Food and Beverage Services

Philtech Institute of Arts and Technology, Philippines

2015 – 2017