Phoebie Minchin

Friendly and organised professional with strong customer service, hospitality, reception, and administrative experience. Confident communicating with customers, managing front-of-house tasks, and working in fast-paced environments. Looking for a hybrid or customer-focused role where I can continue to grow.

Mobile Cover Receptionist at LAH Property Marketing (2025-01 – Present)

• Provide receptionist and front desk cover across multiple sites as needed
• Welcome visitors, handle calls, manage sign-ins and support daily office operations
• Adapt quickly to different workplaces while maintaining professional service

Bartender at Evoque Cocktail & Wine Bar, Clifton (2026-01 – Present)

• Delivered high-quality customer service in a fast-paced, premium cocktail and wine bar
• Prepared and served a wide range of cocktails, wines, and spirits with strong attention to detail
• Built rapport with customers, creating a welcoming and enjoyable atmosphere
• Responsible for opening and closing the bar, including cashing up and securing the premises
• Managed stock levels, restocking and ensuring the bar was fully prepared for service
• Maintained high standards of cleanliness and organisation at all times
• Worked efficiently under pressure during busy periods as part of a team
• Selected for training towards a management role, developing leadership and shift coordination skills

Sales Negotiator & Viewing Assistant at Yopa Estate Agent (2024-08 – 2025-04)

• Conducted property viewings and provided feedback
• Built strong relationships with buyers and sellers
• Managed notes, updates and social media content

Bar & Restaurant Waitress at Village Hotel Filton (2025-01 – 2025-12)

• Delivered food and drink service in a busy hotel bar and restaurant
• Prepared drinks, supported bar operations and provided friendly guest service

Facilities Assistant (Temp) at TLT Law Firm (2023-03 – 2023-05)

• Supported office operations, reprographics and admin tasks
• Worked efficiently under pressure and met deadlines

Nursery Assistant at Happy Days Nursery (2023-03 – 2023-09)

• Supported children during activities and routines
• Ensured safety, wellbeing and positive engagement

Retail Assistant at NEXT, Cribbs Causeway (2022-10 – 2023-05)

• Assisted customers, processed purchases and organised stock
• Supported fitting rooms and provided product guidance

Customer Service Assistant at The Filton Feast Café (2022-04 – 2023-09)

• Provided table service, took orders and maintained a clean dining area

Level 2 in Business Studies – City of Bristol College (2023-01)

GCSEs – Abbeywood Community School (2022-01)