Service Manager
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I am an accomplished HR & Payroll Operations leader with over 10 years of experience helping multinational companies streamline their workforce management across Spain, Portugal, and wider EMEA.
Throughout my career, I’ve led diverse teams and managed payroll operations for 100+ international clients, always ensuring compliance, accuracy, and outstanding service. I specialize in cross-border payroll management, workforce transformation, process automation, and stakeholder engagement, delivering measurable results such as reducing payroll errors by 30% and improving efficiency by 25%.
What drives me is building high-performing teams and designing scalable solutions that align HR operations with business strategy. I thrive in multicultural environments and enjoy acting as a trusted advisor to executives and clients alike.
Languages: Portuguese (native), English (fluent), Spanish (fluent)
Based in Barcelona, open to opportunities across Europe / global remote.
If you’re looking for someone who combines technical payroll expertise with leadership, strategic insight, and a passion for transformation, let’s connect.
I am an HR & Payroll Operations leader with over 10 years of experience across Spain, Portugal, and EMEA, specializing in global payroll management, cross-border compliance, and workforce transformation. I progressed rapidly at ADP Iberia from Senior Payroll Specialist to Service Manager, where I currently lead a 17-member team delivering payroll for 100+ multinational clients. My career spans both corporate and consulting environments, including Grant Thornton, Kelly Services, Indie Campers, and XPand Solutions, where I consistently drove efficiency gains, compliance improvements, and high client satisfaction.
Fluent in Portuguese, English, and Spanish, I bring a proven track record of scaling operations, mentoring diverse teams, and aligning HR operations with strategic business goals.
Post-Graduation in Management – Instituto Superior de Gestão, Lisbon (2013)
Degree in Public Administration – Universidade Técnica de Lisboa (2011)