Receptionist - Portman dental and Implant Clinic / Portman Dentex
(2021-03)
- Booking & cancelling appointments for patients / email enquires / phone calls
- Greeting visitors & giving relevant information / dealing with non-clinical tasks of an administrative nature
- Prepare & send patients bills/invoices
- Inform patients of finance options available at the practice where necessary
- Advise any upcoming promotions & deals
- Assist patients in filling out medical history forms
- Ensure all dental office equipment is functioning properly
- Keeping a good rapport with the dentists, hygienist & colleagues
- Complete banking on a closing shift
Receptionist - BE Offices - Milton Keynes - Milton Keynes
(2019-10 - 2020-08)
- Front of house receptionist
- Dealing with internal & external emails
- Answering internal & external phone calls on the switchboards
- Liaising with maintenance offices/ logging his daily jobs on the system
- Organising deliveries, recording & informing clients when they arrive
- Liaising with the security guards & giving daily hand over reports at end of shift
- Monitoring the security camera through the day when security are not in & controlling private car park barrier
- Information giver to clients & walk ins
- Reporting updates on the system for the building to maintain upkeep of the building e.g. coffee machines, lights etc
- Liaising with the cleaning team- handing out keys etc from the safe & monitoring their logging in & reporting if needed
- Helping contractors on site- handing out fobs, making sure they are properly logged in etc
- Updating database for viewings for external clients looking for office space
- Booking internal meeting rooms, updating & confirming requirements needed
- Working as a team
- Building rapport & connecting with clients-I believe people may forgot what you said but never forget how you made them feel
Sales Assistant - Victoria's Secret (Milton Keynes) - Milton Keynes
(2018-07 - 2019-09)
- Fitting room/bra measurement trained
- Sell Sell Sell- selling targets every two hours to go 'green' /excellent selling skills helping to go green
- Headsets to communicate with colleagues & management / multitasking quickly and efficiently
- Stockroom/Processing area trained /organizing things in size and colour order
- Till trained
- Customer recognition on google review for excellent customer service
Customer focused sales assistant - Warren James Jewellers (Milton Keynes) - Milton Keynes
(2018-03 - 2018-07)
Customer focused sales assistant at UK's best value jewellers
- Till trained with customer transactions, exchanges, special orders and stock data entry
- Good selling skills 'making the customer fall in love with the item' but also listening to what the customer wants and helping them get what they need
- Good at working under pressure & working alone & part of a team
Service Team operative - Broadspire (Crawford & Company) (Milton Keynes) - Milton Keynes
(2016-02 - 2018-03)
Service Team operative for Motor Claims Company
- Data entry for invoices, injury claims, engineer reports etc.
- Updating files, admin type role
- Working on a small team completing tasks & working alongside claims handlers
- Light telephone work to policy holders and brokers or internal calls
Sales assistant - Next Christmas Temp (Milton Keynes) - Milton Keynes
(2016-11 - 2017-02)
- Sales assistant, fully till trained and excellent at building rapport with customers
- wide knowledge of ordering items in & collecting pre-paid parcels/stock room trained
- worked well under pressure at busy times (Boxing Day) & got recognition for great customer service from customers
Receptionist - David Lloyd Leisure (Milton Keynes) - Milton Keynes
(2014-10 - 2016-10)
Receptionist- gate keeper of the health club
- Responsible for checking people in, making bookings, frequent communication with membership & sales
- Messenger & organizer
- Working in a team to achieve daily tasks
- Helped with set up of huge events (open weekends & great British tennis weekends…etc)
- Answering phones, transferring calls & speaking over the tannoy for announcements
