Aadesh Rathore
Experienced SaaS Customer Support Specialist
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About
Experienced SaaS Customer Support Specialist with a knack for troubleshooting and exceeding client expectations. Proficient in documenting solutions and staying updated on industry trends. Skilled in tools like Salesforce, CRM, and Zendesk. Let's connect and explore mutual success! #CustomerSupport #TechEnthusiast
Experience
A seasoned Customer Support Specialist with a robust technical acumen, excelling in troubleshooting and conflict resolution. Proficient in Salesforce, CRM, and Zendesk, Aadesh consistently surpasses client expectations. His proven track record shines through roles at Amiqus, Depop, Direct Line Group, and Concentrix, underscoring his unwavering commitment to delivering exceptional customer service.
Aadesh's versatile background includes roles as a Fitness Instructor, showcasing not only his adaptability and leadership but also his strong interpersonal skills. Aadesh is poised for success, bringing a wealth of expertise to elevate customer support and beyond.
Education
Education and Professional
Certifications
Online Subscription for various Cybersecurity Courses, StationX
Course Modules: IT Basics, Cybersecurity, Ethical Hacking, Networking, Coding
Level 2 Certificate in Fitness Instruction, Trainfitness, London, UK
BTEC Media Production and BTEC Music Production
Ealing, Hammersmith and West London College, London, UK