Abby Terry

Ward Clerk

Talent

RotherhamMember since November 14, 2026

CommunicationCustomer serviceTime managementMultitaskingProblem solvingStock handlingPeople managementCash handlingGDPR

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CommunicationCustomer serviceTime managementMultitaskingProblem solving

About

I am a hardworking, trustworthy and reliable individual who is looking to gain further experience, learn new skills and develop my career within the NHS or similar medical environments. I am well respected by both, my peers and management and I work well independently and as part of the wider ward team. I am IT literate and I have excellent communication and customer service skills.

I am eager to learn new skills and work in a challenging, but rewarding environment. I have multiple transferable skills including good time management, multitasking and problem solving. I am willing to complete additional training and development as required.

I also hold a full UK driving license and can travel as required. I am fully flexible and am available to work as required by the role.

Experience

Ward Clerk - NHS

(2024-09)

Managing admission of new patients
Preparing/order locate notes from medical records or from the appropriate department
Ensure records have a front sheet detailing correct patient information; address, GP details and Next of Kin
File loose papers, print and file discharge summary and send a copy to GP as required
Complete trace boo
Book or arrange follow-ups within 1-2 weeks
Add yellow CDC sticker to notes and pinpoint to CDC trolly
Keep stationary items replenished and keep ward forms stocked up i.e. fluid balance charts/prescription charts
Order patient leaflets
Using the Integra system to order most items and prescription charts from the pharmacy
Book patient transport for discharge/outpatient appointments using YAS (Yorkshire Ambulance Service) and order taxis on account for patients that are not eligible for an ambulance
Answer phones, note and pass on messages
Support ward staff with general admin tasks, such as printing, laminating card unlocking etc
Report faulty equipment to estates/IT/clinical engineering
Photocopying notes to send to other hospitals if required
Book in-ward attenders for INR checks/Group and Saves
Keep office/ward area clean and tidy, ensure notes are in good order and trolleys are clean
Adhere to GDPR by shredding and discarding personal information
Issue friends and family cards to patients due for discharge, and send off completed cards weekly
Ensure relevant paperwork is completed for deceased patients, including the patient property book. Take patient property to the bereavement office
Order other supplies for the ward such as fruit and fortisips for patients in the absence of the housekeeper
Support patients and families with queries as appropriate
Delegate for other ward personnel as required

Warehouse Operative - GXO Logistics

(2021-10 - 2024-08)

Stock handling
Pre-receiving tasks - pre-sorting goods in accordance with documentation ready for compliance checks
Receiving goods into the warehouse using a handheld device and applying location stickers
Tramming stock to designated stand-down areas
Using a handheld device to bin items into the correct locations
Folding and bagging clothing items and using a handheld device to receive returned items into the warehouse management system
Packing customer orders in appropriate packaging and applying meta-pack labels
The ability to work under pressure and good time management for hitting hourly targets required by management
Being able to work in a team and independently

Sales Assistant - One-Stop Stores LTD

(2017-08 - 2022-04)