Abel Assefa

A highly motivated and skilled individual with experience in customer service, team management, and problem-solving. Seeking a full time challenging role in a dynamic and fast-paced environment where I can utilise my skills and experience to contribute to the growth and success of the organisation.

Team Member at UNIQLO (2023-05 – 2025-03)

• Delivered excellent customer service by assisting with product selection, handling inquiries, and ensuring a positive shopping experience.
• Managed stock, organised displays, and maintained store presentation to align with company standards.
• Collaborated with team members to meet sales targets, demonstrating strong teamwork, communication, and problem-solving skills.

Team Member at Pret a Manger (2022-08 – 2023-04)

• Provided excellent customer service to all customers and maintained a positive attitude throughout the shift.
• Demonstrated a high level of teamwork, communication, and collaboration with other team members.
• Prepared food and drinks according to company standards and guidelines.
• Maintained a clean and organised work environment, including following health and safety procedures.

Waiter at Indeed Flex (2022-06 – 2022-09)

• Worked in various restaurants and cafes across London, providing high-quality customer service to guests.
• Demonstrated exceptional communication and interpersonal skills, building strong relationships with both colleagues and customers.
• Handled cash and card transactions, maintaining an accurate and organised cash register.
• Worked efficiently under pressure, delivering food and drink orders promptly and accurately.

Sales Assistant at JD Sports (2020-09 – 2022-04)

• Provided excellent customer service by assisting with sales, answering inquiries, and ensuring a smooth shopping experience, especially in a post-pandemic environment.
• Maintained store appearance, restocked products, and followed COVID-19 health protocols to ensure safety and cleanliness.
• Developed strong teamwork and communication skills while collaborating with colleagues to meet store targets and enhance customer satisfaction.

Staff Assistant at ZapSpace (2019-05 – 2019-08)

• Worked as a team member in an indoor trampoline park, ensuring that all customers had a safe and enjoyable experience.
• Provided excellent customer service, greeting and assisting customers with any inquiries or issues.
• Maintained a clean and organised environment, including daily cleaning of the trampolines, equipment, and the facility.

A-Levels – Brampton Manor Academy Sixth Form (2022)

GCSE – Kingsford Community School (2020)