Adam Watler

I am a enthusiastic and self-motivated individual with several years of retail experience, looking for a new opportunity that allows personal and professional growth. I have a flexible and positive approach to everything I do, and I can work effectively on my own initiative or as part of a team. Possess good interpersonal skills, a strong work ethic and able to create a welcoming personal environment for all retail customers.

I am eager to learn new skills and take any training required to ensure that my duties are carried out to their full potential.

Sales Assistant - Haribo - Bluewater Shopping Centre

(2025-02 - 2025-03)

I was part time through an Agency called Staffing Network.

• Working on the till serving customers
• Restocking shelves
• Promoting sweets and helping customers
• Tidying up shop when required
• Standing in for people when absence/sick when required
• Learning new skills through a different form of merchandise not carried out before
• Built positive relationships with customers and team members, demonstrating reliability and adaptability

Shop Floor Assistant - B&M Stores - Gravesend, Kent

(2019-07 - 2024-08)

I was involved with looking after assigned isles with merchandise such as Home ware, bedding, DIY, Lighting, bathroom on upper level and toys, electrical, seasonal, clothing, drinks, health and beauty, cleaning products, pet food / accessories and general food and refrigeration products on ground floor.

• Arranged displays to maximise sales, maintained hygiene, and ensured the store was tidy and safe
• Managed stock levels: unpacked deliveries, replenished shelves, rotated goods
• Removed damaged or unsellable goods, managed waste correctly, and assisted in recycling cardboard and other materials
• Some experience with customers at tills and handled refunds or exchanges professionally
• Serving customers and assisting them with completing their purchases, helping with enquiries
• Helped at end of day collecting boxes for bailers using Goods Lift
• Assisting Security with stock loss prevention
• Following Health and Safety regulations
• Demonstrating excellent customer service skills such as helping customers carry heavy items to their car, after obtaining permission from floor manager to leave shop
• Assisted with training new staff, ensuring they understood store processes, health and safety regulations, and customer service standards
• Recognised for reliability and flexibility, frequently covering shifts and adapting to changing priorities
• Consistently maintained store standards, hygiene, organisation, tidiness and health & safety compliance
• Driven and positive team player that enjoys fast paced environments
• Received recognition for excellent customer satisfaction reviews

Work Experience - Scope Charity Shop and Ellenor Charity Shop - Dartford

(2018-01 - 2018-08)

• Assisting customers and helping them with their needs
• Operating the till systems
• Replenishing stock on shelves
• Keeping the store organised & maintaining an uncluttered environment

Level 2 Certificate in Hospitality and Catering Principles - Food and Beverage Services - Highfield education (2026-03-16 - 2026-03-31)

Multiple Qualifications - Employment and Retail Training - Go Train Employment training (2018-10 - 2019-03)

Job Search and Interview Training - Employment Support - Shaw Trust Recruitment Agency (2019-03 - 2019-07)

Pre-Employment Training - Employment Skills - Middleton Murray (2018-07 - 2018-09)

BTEC Level 2: ICT - Information and Communication Technology - North Kent College (2016 - 2017)

Level 1: Diploma in IT Skills - Information Technology - North Kent College (2016 - 2017)

Level 1 Functional Skills - Mathematics - North Kent College (2016 - 2017)

BTEC Levels 1&2 - Health and Social Care - Wilmington Academy (2010 - 2015)

BTEC Levels 1&2 - Performing Arts - Wilmington Academy (2010 - 2015)

GCSE - Maths, English, Geography, Computer Skills - Wilmington Academy (2010 - 2015)