Adi

Results driven Property Manager with proven expertise in managing residential estates, ensuring compliance, and delivering high standards of property operations. Working across complex portfolios, I prioritise clarity, evidence-based decision-making, and well-documented resolutions to challenging issues. Skilled in lease administration, financial planning, and stakeholder engagement.

Adept at maximizing value through strategic initiatives. My approach is rooted in trust — built through open communication, fairness, and a commitment to doing things properly. This foundation enables me to support thriving communities while protecting organisational reputation and long-term sustainability.

Property Manager - Notting Hill Genesis

(2022-03)

• Delivered high standard property management across mixed tenure estates, ensuring compliance with lease obligations, building regulations, and fire safety.
• Administered rent and service charge billing, monitored arrears, and improved recovery through structured collection strategies.
• Conducted due diligence on service charge budgets and supplier contracts prepared by the managing agent to assure cost efficiency and regulatory compliance
• Oversaw cyclical and structural works and tenant fit outs via managing agents, ensuring timely completion and full documentation.
• Enforced governance frameworks and risk management measures to safeguard continuity and minimize disruption.
• Built strong stakeholder relationships, resolving disputes with transparent, well documented investigations.
• Supported initiatives that enhanced resident satisfaction into thriving communities.

Financial Customer Service Advisor - Royal Bank of Scotland

(2019-08 - 2020-10)

• Assisted business customers with fraud investigations, delivering timely resolutions across phone, email, and clerical channels.
• Provided effective solutions to a wide range of customer and business queries.
• Identified risks and improvement opportunities, strengthening fraud prevention.
• Escalated systemic risks early, mitigating potential financial and reputational impact.

Marketing Manager - AAJ Enterprise

(2018-07 - 2019-02)

• Developed B2B marketing projects from inception to execution, ensuring milestones, KPIs, budgets, and resources were met.
• Developed go to market strategies and orchestrated cross functional initiatives across sales and partner networks.
• Executed funnel-based campaigns across various marketing platforms, lead generation campaigns, applying structured processes to track, measure, and optimize outcomes.

Marketing Manager - HCL Infosystems

(2015-10 - 2018-02)

• Led product launches, website overhauls, and lead generation events.
• Planned and executed integrated marketing campaigns, aligning to objectives and measurable outcomes.
• Negotiated vendor contracts to optimize costs and ensure quality delivery.
• Supported partner and channel marketing initiatives, strengthening collaboration and stakeholder engagement.

Executive Post Graduate Diploma - International Marketing

Bachelor of Commerce