Agatha Jan
BA (Hons) Student at University of Derby with Customer Service and Operations Support Experience
Hire this person
Send a job offer directly to this candidate
About
Bristol-based final-year BA (Hons) student at the University of Derby, having commenced my studies in January 2026 (Expected completion May 2027). Experienced in customer service, reception and operations support, and currently volunteering within an external communications team. Available for full-time and part-time work.
Experience
Bristol Green Party – External Communications Team Volunteer | Aug 2026–Present
• Maintain communications records, content trackers and databases.
- Research relevant council/government announcements and consultations.
- Summarise research and information for officers and team members.
- Support external communications and campaign activity.
The Sofa Delivery Company – Operations Support Assistant | Oct 2024–Dec 2025
• Managed customer enquiries by phone and email.
- Processed delivery bookings, order updates and operational data.
- Maintained accurate records using Excel and internal systems.
- Supported managers with administration and basic Power BI reporting.
Pelican Business Services – Customer Relations Adviser | Aug–Oct 2024
• Assessed customer eligibility for support schemes.
- Managed customer enquiries and maintained accurate records.
Unite Students – Emergency Contact Centre Adviser | Oct 2022–Jan 2023
• Responded to customer enquiries and provided support.
- Recorded and updated information accurately across internal systems.
Mentfield – Junior Customs Clearance Operator | 2021
• Processed import and export customs declarations.
- Maintained accurate data across freight and customs systems.
Education
University of Derby
BA (Hons) International Hospitality Business Management
January 2026 – Expected completion May 2027
Canterbury Christ Church University
DipHE International Tourism Management
2018 – 2021
St Bede’s Catholic College Sixth Form A Levels
