Ágnes Tokodi
Food and Beverage Associate
Talent
PrestonMember since July 20, 2026
Customer service excellenceStaff supervision and trainingCash handling and bankingScheduling and rota managementComplaint handlingMultilingual communicationAdaptability and teamwork
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Customer service excellenceStaff supervision and trainingCash handling and bankingScheduling and rota managementComplaint handling
About
I am a motivated, reliable, and hard-working individual who has the ability to work under pressure, deliver excellent customer service, and adapt quickly to new tasks. Now seeking a new opportunity as a waitress or hotel receptionist where I can contribute to a team and provide high-quality service.
Experience
Food and Beverage Associate - Delta Hotels by Marriott - Preston
(2025-09)
- Deliver high-quality service in a 4-star hotel environment
- Assist guests with food and beverage orders and ensure excellent dining experiences
- Support events and banquets while upholding brand standards
Waitress / Manager - Chicco LTD - Rugby
(2018-11 - 2025-08)
- Took food and drink orders in a fast-paced fine dining environment
- Delivered high-quality service while managing multiple tables
- Supervised staff and coordinated daily operations
- Created schedules/rotas and managed staffing
- Handled cash, banking, and financial procedures
- Trained new staff and monitored performance
- Resolved customer complaints professionally
- Responsible for opening and closing duties
Hotel Receptionist / Breakfast Waitress - Hotel Cristina - Grado, Italy
(2017-03 - 2017-09)
- Welcomed and checked in guests at reception
- Assisted with reservations, enquiries, and guest services
- Served breakfast and ensured guest satisfaction
- Handled cash and card payments
- Maintained a professional and friendly atmosphere
Education
Hospitality & Catering Management - Vendéglátásszervező-vendéglős - Bajai SZC Bányai Júlia Technikum és Szakképző Iskola (2017)
Skills
Food and Beverage Associate
