Samuel Owens
Food and beverage assistant
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About
Friendly, reliable and customer-focused individual with proven experience in hospitality, catering and customer service roles. Confident working both independently and as part of a team, with strong communication skills and the ability to remain calm under pressure. Committed to delivering high-quality service and keen to continue developing skills through training and hands-on experience.
Experience
Food and beverage assistant at West Tower Country House (2026-06 – Present)
- Serving guests drinks from the bar
- Waiting on tables during the wedding meal and speeches
- Serving food throughout the whole day
- Excellent standard of customer service and care
- Preparing the dining areas and bar areas with a quick turnaround
- Working under pressure in a team
Hospitality Assistant at Sodexo (2024-05 – 2025-12)
- Delivered a warm, professional welcome and high-quality customer service
- Took food and drink orders and served customers efficiently
- Prepared dining areas before service, including table settings and presentation
- Cleared and reset tables to maintain cleanliness and hygiene standards
- Handled cash transactions and processed payments accurately
Hospitality Assistant at Liverpool Football Club (2024-05 – 2025-03)
- Provided excellent customer service in a fast-paced, high-volume environment
- Served food and beverages while maintaining high presentation standards
- Assisted with table preparation and post-service clearing
- Managed cash handling and payment systems confidently
Education
– Edge Hill University (2025-09)
A-Levels in Criminology, Economics – Carmel College (2023-09 – 2025-06)
BTEC Extended Certificate in IT – Carmel College (2023-09 – 2025-06)
GCSEs in English Literature, English Language, Maths – St Margaret's C of E Academy (2018-09 – 2023-06)
BTEC Certificate in IT – St Margaret's C of E Academy (2018-09 – 2023-06)
