Aiden Fyfe

Accounting student with expertise in bookkeeping, tax concepts, and balance sheet management. Proficient with accounting software and corporate finance fundamentals, with strong auditing knowledge. Delivers accurate financial analysis and reporting through strong numeracy and document literacy.

Customer assistant at Lidl (2024-03 – Present)

• Addressed customer queries and concerns promptly to improve customer relations.
• Handled customer complaints and resolved issues professionally and amicably.
• Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Customer assistant at Farmfoods (2023-07 – 2024-03)

• Delivered exceptional customer service, fostering customer loyalty and repeat business.
• Utilised suggestive selling techniques to enhance customer experience and drive sales.
• Communicated daily offers to customers, promoting in-store deals and discounts.
• Upheld company policies whilst interacting with customers to maintain brand reputation.

Work experience at Gregor Davidson Wealth Management (2023-03 – 2023-05)

• Leveraged Microsoft Excel and other software to produce clear documents and effective communications.
• Acquired and utilised new skills to enhance daily operations.
• Executed daily tasks with precision and attention to detail.

Customer assistant at B&M Retail (2022-09 – 2022-12)

• Advised customers on product selections, enhancing their shopping experience based on individual needs.
• Coordinated with team members to ensure seamless store operations, contributing to a positive customer environment.
• Restocked shelves to ensure product availability and easy access for customers.
• Adhered strictly to policies and procedures for continued company compliance.

BA (Hons) in Accountancy – University of Stirling (2023-09)

Scottish Qualifications Certificate, Scottish Highers in Business Management - A; English - A; Physical Education - A; Health and Food Technology - A; Mathematics - B – St Modan's High School (2022-08 – 2023-04)