Akvile

Experienced professional with 20+ years across customer-focused industries including casino operations, retail, hospitality, beauty, floristry, and business ownership. Strong supervisory experience with skills in team management, staff training, customer service, cash handling, and daily operations in fast-paced environments. Reliable, adaptable, and professional, with strong problem-solving abilities and excellent interpersonal skills.

Supervisor at Little Vegas (2025-01 – Present)

• Manage cash handling responsibilities, including floats, cash reconciliation, and accurate money counting.
• Open and close the venue independently, ensuring all security, safety, and operational procedures are completed accurately.
• Train and support new staff members, helping maintain high standards of performance, customer service, and workplace professionalism.
• Handle customer incidents and security-related situations calmly, professionally, and in accordance with company procedures and legal requirements.
• Monitor gaming machine performance and assist customers with machine-related enquiries and support.
• Resolve customer concerns professionally while maintaining a positive customer experience in a fast-paced environment.
• Maintain high standards of cleanliness, safety, and operational efficiency throughout the venue.

Domestic Cleaner / Housekeeper at Maid2Clean (2016-02 – 2022-07)

• Delivered high-quality cleaning and housekeeping services across residential and commercial properties.
• Performed deep cleaning, sanitization, and maintenance duties while following health and safety procedures.
• Managed cleaning supplies and equipment while responding to client-specific requirements.
• Maintained high levels of customer satisfaction through reliable, efficient, and detail-oriented service.

Domestic Cleaner / Housekeeper at Maid2Clean (2024-09 – 2025-01)

• Delivered high-quality cleaning and housekeeping services across residential and commercial properties.
• Performed deep cleaning, sanitization, and maintenance duties while following health and safety procedures.
• Managed cleaning supplies and equipment while responding to client-specific requirements.
• Maintained high levels of customer satisfaction through reliable, efficient, and detail-oriented service.

Sales Assistant at Kosmelita (2023-11 – 2024-01)

• Delivered excellent customer service and product recommendations across a wide range of beauty, skincare, haircare, and cosmetic products.
• Processed transactions accurately, handled cash responsibly, and supported daily opening and closing procedures.
• Managed stock deliveries, replenishment, inventory checks, and merchandising to maintain an organised and visually appealing store environment.
• Assisted with promotional campaigns, pricing updates, and seasonal displays to support sales targets.
• Worked effectively in a fast-paced retail environment while balancing customer service and operational responsibilities.

Secondary Education – 45 Vidurinė Mokykla

Level 2 Diploma in Beauty – Havering Adult College