Alex Davis
IT Service Manager
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About
Dedicated IT Service Manager with proven experience building structured ITSM processes within growing SME environments. I thrive at the intersection of technical implementation and business needs, effectively translating complex IT concepts between engineering teams and stakeholders. Having supported edyn's expansion to 20 new hotels, I've demonstrated my commitment to growing alongside organizations while implementing scalable, secure IT operations.
My approach combines technical knowledge with practical business solutions—and when not optimizing IT services, I'm most fulfilled spending time with my son, wife, and our dog hiking and camping, taking in a trip to the theatre, or reading one too many books.
Experience
Worked for Locke Hotels for over a decade, with 8+ years in the IT team, opening hotels and managing new applications for Sales, Marketing and Finance.
Education
Studying for ITIL Foundation
Power Platform Fundamentals (Microsoft Certification)
Introduction to SQL (Knowledge Academy)
