Alex Howes

I have worked in many different environments across many sectors.

• Avaya TDM experience – setups, break fix faults,
• Audio Visual conferencing, 
  • Cisco Call Manager Telephony support - Cisco Call Manager, Cisco Unity voicemail, Cisco Jabber support, Cisco Webex support, Cisco TAC experience 
• BT IP Trade - dealer board support (global)
• IPC Unigy support, IPC IQ/Touch support 
• Speakerbus support 
• ANPR technical experiance
• Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, SharePoint, Teams) 
• Active Directory
• Citrix Workspace Support 
• Remote VPN access and remote connection support (Citrix, Zoom, Teams)
• ZOOM, Teams & Skype for Business support 
• Apple iOS and Android phone/tablet support 

The was a college course in IT.