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Alice

Alice

Hospitality & Operations Professional | MSc Management Graduate | Food & Beverage & Guest Services Experience | Seeking Opportunities in New Zealand Hotel Operations & Business Sup

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WindsorMember since June 26, 2026
Hospitality OperationsCustomer ServiceTeam Training & DevelopmentGuest Experience ManagementTime ManagementProblem SolvingCommunicationShift Operations Support
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Hospitality OperationsCustomer ServiceTeam Training & DevelopmentGuest Experience ManagementTime Management

About

MSc Management graduate from BPP University with international experience in hospitality operations, Food & Beverage service, and team training roles. I have worked in fast-paced hotel and restaurant environments, supporting guest service delivery, shift operations, and staff coordination. My experience includes working within global hospitality brands such as Marriott International and quick-service restaurant operations.

I am seeking opportunities in New Zealand within hospitality operations, guest services, or business/operations support roles, with a long-term goal of progressing into supervisory and management positions.

Experience

Food & Beverage Associate - Marriott International (Moxy & Residence Inn) - United Kingdom

(2025-05 - 2026-03)

  • Delivered guest-focused food and beverage service in a busy hotel environment
  • Supported restaurant and bar operations during peak service periods
  • Assisted guests with orders and service requests
  • Maintained hygiene, cleanliness, and brand service standards
  • Worked as part of a team to ensure efficient service delivery

Training Assistant Manager - KFC - United Kingdom

  • Supported training and onboarding of new team members
  • Assisted shift supervisors with daily operations and staff coordination
  • Ensured compliance with food safety and service standards
  • Handled customer concerns professionally during peak hours
  • Supported smooth daily operations in a fast-paced environment

Education

MSc Management - Management - BPP University

Bachelor's Degree (2021)

Salon training (2021-01 - 2023-01)

Skills

Hospitality & Operations ProfessionalMSc Management GraduateFood & Beverage & Guest Services Experience

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