Customer Service & Administration
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Extensive customer service experience, data verification, data processing with customer care, personal customer service, handling multiple customer web chats, letter writing, email writing and dealing with a high volume of inbound calls, cash handling, organising letters and posted correspondence, processing payments via telephone, complaint handling and liaising with different departments, data input, use of the internet and several in house computer systems.
NVQ Level 2 in Customer Service
BTEC National Certificate including English, Science & Maths
