Alison Debenham

My present duties consist of general secretarial, reception and administrative functions. Since working at Barnett Waddingham, have become involved with CSI, organizing monthly meetings to support local charities, including sending emails to colleagues inviting participation in various activities. Recently seconded to the Finance team to help with clerical duties arising from the new BWGO system implementation, carried out once a week while maintaining secretarial duties.

Secretary-Receptionist - Barnett-Waddingham

(2022-04)

My present duties consist of general secretarial, reception and administrative functions. Since working at Barnett Waddingham, have become involved with CSI, organizing monthly meetings to support local charities, including sending emails to colleagues inviting participation in various activities. Recently seconded to the Finance team to help with clerical duties arising from the new BWGO system implementation, carried out once a week while maintaining secretarial duties.

• Incoming and outgoing post daily
• Raising invoices and purchase orders
• Booking hotels, trains and planes for partners and associates
• Reception duties covering front of house early morning, dinner and evening
• General secretarial duties to cover all requests from staff
• Credit card expenses for Partners and other staff members
• Supporting Front of House during busy periods and absences
• Answering telephone calls in contact centre
• Meeting and greeting clients, suppliers and employees from other offices
• Logging in and out contractors passes
• Finalising credit card payments for staff accounts
• Assisting with booking, setting up and managing meeting rooms
• Assisting with lunches and refreshments
• Assisting with Front of House Ticket's requests
• Assisting with opening and closing procedures
• Carrying out Fire Alarm Test
• Checking Fire Exits and Fire Extinguishers
• Carrying out daily occupancy checks
• Updating daily spreadsheet with Fire Marshals and First Aiders
• Conducting office tours and H&S updates with new joiners

Administration Officer - Bournville Village Trust

(2007-06 - 2022-03)

During 15 years at BVT worked across multiple departments to provide support to several teams and individuals. Role required providing administration support to the Planning & Commissioning Team, ensuring compliance with all relevant policies and procedures and providing daily administrative support to ensure continuity of service.

• Providing a range of general administrative and support duties with specific responsibility for all areas of Compliance and Planned Programme data
• Accurately maintaining, updating and adding information to the Asset Management System, the property database and related BVT IT Systems
• Monitoring and processing Planning & Commissioning Team invoices and dealing with invoice enquiries in relation to works undertaken
• Providing a front-line service and answering telephone calls, dealing with visitors to the office and with written enquiries
• Typing reports, letters, and other correspondence with required deadlines
• Promoting and maintaining a culture which places customers first and aims to deliver a high standard of service

Administration Officer - Communicare

(2001-07 - 2003-03)

Parts Controller - Rover PLC

(1988-12 - 1992-06)

Higher Clerical Officer - QEMC

(1985-04 - 1988-12)

Accounts Clerk - Jordan Emmett & Partners

(1984-10 - 1985-04)

Administrator - Laister & Co

(1983-07 - 1984-10)

Bachelor of Education - Newman University (2004-09 - 2007-06)

Access to Teaching Course - Bournville College of Further Education (2003-09 - 2004-06)

North Worcestershire College of Further Education (1980-09 - 1981-06)

Waseley Hills High School (1976-09 - 1980-06)