Amanda Percival

Forward-thinking graduate, self-starter, with extensive customer service and organisational experience. Have recently taken voluntary redundancy from University of Southampton where I worked as a PA.

EA to President of the International Osteoporosis Foundation, Geneva, Director/Professor of Rheumatology, Vice Dean of Medicine - University of Southampton - Southampton

(2016-01 - 2026-04)

Act as first point of contact; plan and provide a confidential EA service, filtering enquiries and exercising sound judgement, diary management, management of the Director's emails – prioritising and drafting emails and correspondence and responding where appropriate. Co-ordinating travel arrangements and preparing itineraries and visa applications, arrange meetings and manage actions, maintain up-to-date records. Create purchase orders and process expenses.

Line-manage part-time secretary and office assistant including carrying out appraisals. Organise induction packs for new members of staff and provide coaching/training to colleagues as appropriate.

Student Services/Schools Liaison Administrator - Richard Taunton's College

(2012-01 - 2016-12)

PA to the Learning Area Manager for Art and Sport – assisted (on a rota basis) staffing the Student Services help desk, acting as a source of information for enquiries from students and parents including admissions, financial awards, travel, housing welfare and transport needs. My senior manager was responsible for schools liaison and student progression so I helped out with parents evenings, progression day and PREP. Also assisted the Student Union by meeting up once a week and helping them with fundraising and social events.

Encouraged them with ideas, promotion and co-ordinated the yearly student elections. Attended liaison events at local schools by promoting the college and all it had to offer.

Assistant Product Developer - B&Q Headquarters

(2005-01 - 2009-12)

Ensured that products sold by B&Q comply with current legislation and company quality and social Responsibility policies. Processed new line documentation and SAP approvals. Produced QA Management reports. Logged and maintained B&Q Safety information. Communicated all relevant information to key stake holders i.e. buyers, vendors and relevant departments. Ensured that vendors complied with bar code and SAP requirements. Maintained vendor database. Regression testing of SAP when required.

Completed Trading

Standards label changes when necessary. Issued WFS on Store Task Manager.

Training Co-Ordinator, Personnel - B&Q Headquarters

(2004-01 - 2005-12)

B&Q tills went over to chip and pin so all 330 stores had five 'superusers'. I co-ordinated the training in store for these super users.

PA to Operations Director - Hampshire Ambulance

(2002-01 - 2004-12)

Prepared powerpoint presentations, maintained diary, arranged meetings via outlook/ telephone, took minutes of meetings, arranged travel, maintained the health & safety database and compiled reports and management information.

BA (Hons) - Interior Design & Decoration - Solent University, Southampton (2009-01 - 2012-12)

Southampton City College

GCSE - Hounsdown Secondary School, Totton