Amber Lechmere

Proficient bookkeeper and office administrator skilled in Sage, QuickBooks, and Excel. Owned and operated a successful retail business for five years, showcasing entrepreneurial and management capabilities. Contributed to a chemotherapy unit, leveraging personal experience to enhance patient support and care.

Clinical Support Worker - South Warwickshire Foundation Trust - Stratford-Upon-Avon, Warwickshire

(2023-05 - 2026-03)

• Supported nursing staff to run ward activities efficiently every shift.
• Delivered meals and refreshments to maintain patient nutrition intake throughout care.
• Collaborated with multi-disciplinary team members to provide consistent patient care.
• Handled reception duties on chemotherapy unit for calls and visits.
• Booked patients ahead of appointments for timely clinic attendance.
• Recorded patient observations for nurses and oncologist review.
• Worked in phlebotomy clinic supporting chemotherapy patients daily.
• Managed oncology clinic flow to create welcoming waiting experience.
• Maintained ward stock levels to keep nurse-ready supplies available.
• Carried out regular observations and routine checks, ensuring timely interventions when required.
• Facilitated smooth communication between healthcare professionals, improving overall service quality.
• Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
• Participated in relevant training sessions regularly, maintaining up-to-date knowledge.
• Respected confidentiality guidelines whilst handling sensitive information about patients' condition.
• Provided emotional support to patients and their families, fostering trust and rapport.

Office Administrator - The Tall Dog - Midhurst, West Sussex

(2017-09 - 2022-01)

• Process VAT-registered and non-VAT company accounts across Sage Online, Intuit, QuickBooks, or Excel.
• Maintain accurate transaction records from bank and credit card statements with proper documentation.
• Reconcile expenses and account balances, including company credit cards and expense accounts.
• Oversee monthly, quarterly, and annual profit and loss statement preparation.
• Review figure postings and supporting documents to maintain programme accuracy.
• Coordinate weekly and monthly payroll reporting and communicate net payments to employees.
• Direct quotation and invoice preparation for Tall Dog clients when requested.
• Lead credit control activities for Tall Dog clients when needed.
• Resolve customer enquiries via telephone and email as primary client contact promptly.
• Enhanced team efficiency for seamless workflow management.
• Provided administrative support during high-pressure periods, aiding overall productivity.

Business Owner - Artichoke (Interiors) - Midhurst, West Sussex

(2012-06 - 2017-07)

• Identified customer trends and product demand to attract and retain shoppers.
• Ordered stock, tracked deliveries, and coordinated with suppliers for timely arrival.
• Merchandised products strategically to optimise sales and improve shop visibility.
• Monitored stock levels regularly and reordered low items to prevent shortages.
• Processed cash register transactions accurately and kept till records consistent.
• Built customer rapport by matching needs with suitable product recommendations.
• Paid suppliers on time and kept accounts accurate for year-end reconciliation.

Accounts Clerk - John M. Start & Co Ltd - Midhurst, West Sussex

(1999-06 - 2012-05)

• Processed customer orders from trade fairs, site visits, telephone, or email channels.
• Created purchase orders in Sage Line 50 and coordinated supplier communication to reduce delays.
• Allocated stock received against customer order requirements to meet fulfilment dates.
• Produced customer invoices in Sage Line 50 and confirmed goods posting records.
• Managed monthly credit control through structured follow-ups on overdue accounts.
• Allocated incoming payments to correct invoices and maintained accurate customer balances.
• Coordinated national and international supplier payments with currency brokers for best rates.
• Maintained Sage Line 50 accounts and operated manual double-entry bookkeeping standards.
• Reconciled expenses and accounts, including credit cards and expense accounts, promptly.

A-Levels - Midhurst Grammar School (1997-05)

GCSEs - Midhurst Grammar School (1995-05)