Amina Zafar

Enthusiastic and customer-focused individual with experience in fast-paced hospitality and retail environments. Proven ability to deliver excellent service, manage transactions accurately, and maintain high standards of presentation. Eager to leverage strong communication, problem-solving, and teamwork skills to excel as Cabin Crew with Wizz Air. Ready to contribute positively to passenger safety and experience while upholding company values.

Waitress - Chickaros - Luton

(2024-03 - 2025-02)

• Provided friendly and efficient customer service within a fast-paced restaurant environment.
• Accurately recorded customer orders and ensured timely delivery of food and beverages.
• Managed till operations, processed payments, and handled cash transactions with integrity.
• Maintained a clean and organised dining area, adhering to strict hygiene standards.
• Supported opening and closing procedures, conducted stock checks, and prepared service areas.
• Collaborated with team members to ensure seamless daily operations and an exceptional customer experience.

Sales assistant - Superdrug - Luton

(2022-12 - 2023-11)

• Delivered excellent customer service, assisting patrons with product selection and promotional information.
• Operated the point-of-sale system, processing transactions accurately and efficiently.
• Contributed to stock management and maintained store presentation to create an inviting shopping environment.
• Partnered with colleagues to achieve weekly sales targets.
• Demonstrated adaptability by working varied shifts, including weekends, to meet store operational needs.

Grade 6 - English - Queen Elizabeth high school (2024-09 - 2025-07)

Level 2 - Travel and tourism - Barnfield college (2025-09 - 2026-07)