Amy Daniels

Experienced operations and quality professional with 24 years of retail management and manufacturing experience. Skilled in quality assurance, inventory control, warehouse operations, shipping, and production support. Experienced with NetSuite, ISO 13485 quality management systems, nonconformance investigations, corrective actions, and process improvement. Recognized for strong leadership, problem-solving, attention to detail, and commitment to quality and customer satisfaction.

Quality Assurance / Inventory Control - Component Supply Company

• Conduct nonconformance investigations and determine root causes.
• Support corrective and preventive actions (CAPA) to improve quality processes.
• Maintain ISO 13485 quality system documentation and procedures.
• Perform inventory control, lot traceability, and inventory adjustments.
• Use NetSuite to manage work orders, sales orders, inventory, and shipping documentation.
• Support warehouse operations, shipping, and production activities.
• Assist with internal process improvements and quality documentation.

Zone Manager / Department Manager / Inventory - Walmart

• Managed daily retail operations and led department associates.
• Oversaw inventory accuracy, stock replenishment, and merchandising.
• Trained and supervised employees while maintaining productivity and customer service standards.
• Coordinated inventory counts and ensured accurate inventory records.
• Maintained compliance with company policies and safety standards.
• Resolved customer concerns and supported store operations.