Amy K

I have strong communication skills gained from my previous roles whilst working with customers always providing a helpful and efficient service. I have worked within a team environment as well as larger teams on a operational scale and using my own initiative and liaising with colleagues if a problem arises. I organise my workload and prioritise immediate tasks.

I am hard working and a reliable person who can adapt quickly to new tasks and therefore willing to undertake any training given. Having the roles as area manager and catering manager has allowed me to build on my skills massively which included directing members of staff and dealing with situations in high pressured environments. I am competent in using the cashless systems which are used in the secondary education sector these are Nationwide, Cunningham and Civica.

I am also experienced in the software called Insight.

Operation Support Manager - Impact Food Group

(2026-04)

As an Operations Support Manager with Impact Food Group, I provide operational support across educational settings, working closely with school leaders, clients, site managers and colleagues to ensure services run effectively and to a high standard. I support multiple school sites, help coordinate school events and activities, and maintain strong professional relationships with colleagues and school leaders. I provide training and guidance to site managers and staff, ensuring procedures, regulations and company standards are followed.

The role requires me to manage competing priorities, resolve operational issues, use my own initiative and communicate effectively with a wide range of people. Working across schools has strengthened my understanding of the needs of children and young people and developed my skills in organisation, problem solving, leadership, teamwork and building positive relationships.

Group Manager - Marches Academy Trust Taylorshaw

(2023-10 - 2026-04)

In my role, I lead the delivery of engaging events and maintain strong communication with clients and school leaders across the trust, including a total of 10 primary and secondary schools. I play a crucial role in planning and executing events, handling logistics, and evaluating outcomes. I support colleagues on-site, attend events like Year 6 Induction Days and parents' evenings, and actively communicate about menus and tariffs.

Additionally, I train site managers and colleagues for efficient service delivery, ensuring compliance with regulations and upholding high standards. My responsibilities also include contributing to budget-friendly menu planning, maintaining food quality, and managing financial aspects. With professional training as a cook and computer literacy, I bring a wealth of expertise to managing educational catering.

I understand the needs of primary-age children and excel in effective communication to diverse audiences. Self-motivated and organized, I approach tasks with diligence, precision, and the ability to motivate and lead teams towards success. I also have skills in training others for excellence in their roles.

Senior Catering Manager - The Royal School Wolverhampton

(2022-08 - 2023-10)

My job involved being responsible for boarding students and day students. I managed two sites primary school with 450 students and secondary with 1200 students. I was responsible for food safety management and organisational issues in the kitchen as well as people management.

I contributed to a range of projects and building relations with both internal and external partners in order to achieve specified outcomes I arranged training courses and meetings as required for personal development and ensure all operational manuals and procedures are up to date.

Senior Relief Area Catering Manager - Shire Services Shropshire Council

(2020-07 - 2022-08)

My duties included training of catering managers, food preparation, stock management, management of kitchen team, food presentation and service set up, compliance and allergen management and attending meetings with TUPE which involved the recruitment of new staff and transferring those between companies.

Catering Manager - Shire Service Shropshire Council

(2017-04 - 2020-07)

As catering manager, I was responsible to the area supervisor. I was responsible and accountable for a team of between 5 and 10 staff acting in a managerial capacity, monitoring performance, supporting development, and undertaking annual appraisals. I contributed to a range of projects and build relations with both internal and external partners in order to achieve specified outcomes but will not have direct authority over those involved.

Also responsible for a budget of £100.000 to £150.000 per annum and effective maintenance of kitchen equipment, and the kitchen environment.

Assistant Cook - Idsall School Shire Services Shropshire Council

(2013-01 - 2017-04)

As an assistant cook my responsibilities involved following recipes to produce fresh food for students and staff members, make sure food was in stock, dated and labelled correctly as well as cash handling.

GCSEs - Stretford High School (1989-09 - 1994-05)

NVQ Level 2 - Retail Management (1994-09 - 1996-10)