Amy Watts

I was born and raised in a small town in the Oxfordshire countryside. I moved to Hertfordshire when I was around sixteen where I carried on my education and started working. I am currently a full time Account Manager for NARS Cosmetics located in London Brent Cross.

I am a hard working individual, an incredibly fast learner with a passion for learning new things. I pride myself in having a positive, mature and professional approach within a working environment. After having worked in a customer facing role for numerous years, I feel appreciative that I have had the opportunity to gain and carry many convenient, transferable skills including both written and verbal communication, organisation, leadership and people skills.

I have a willing "can do" attitude and I enjoy being around people who can elevate me. I enjoy having goals, and targets that enable motivation within me. My hobbies and interests include travelling, beauty, psychology, self-care and wellness, fashion, art and music.

Account Manager - NARS Cosmetics (Shiseido) - London Brent Cross

(2024-01)

I currently work for Nars Cosmetics (Shiseido) located in London Brent Cross as an Account Manager. I currently manage a team of one, previously managed two.

• People management, time management
• Sales administration with deadlines
• Event planning such as masterclasses which are ticketed events
• Preparation of targets, commission and daily activities / strategies to guarantee reaching targets
• Creative makeup skills
• Customer service, social media marketing as well as dealing with queries regarding appointment bookings
• Stock management and sales reporting to ASM

Account Manager - Benefit Cosmetics - Cambridge / London Colney

(2020-01 - 2024-12)

Before my current role, I was managing a team of two people in Cambridge for Benefit Cosmetics. In 2022 I had the opportunity to open up a brand new brow bar in London Colney, I was managing this until 2024. This was a great opportunity to build, from scratch, a brand new clientele base for a wide range of brow services.

• Hygiene and cleanliness practice
• Brow services / hot waxing and tinting procedures training completion
• Assessments on sales / practical performances
• Preparing targets, strategies in order to reach given targets
• Sales administration with deadlines
• Certifications on services and customer service
• Account and people management

Support worker for clients suffering from mental health complications - UK Care

(2019-01 - 2020-12)

• Delivered 1-1 emotional support with vulnerable clients
• Planning, arranging meetings and appointments for clients
• Completion of administration, reports regarding vulnerable clients
• Health and safeguarding training
• Medication responsibilities
• DBS check completed 2019
• Communication with clients' families

Retail manager - TOPSHOP

(2018-01 - 2018-12)

Events / Catering assistant - Family business

(2015-01 - 2019-12)

Prior to 2019 I worked in events / catering helping a family member thrive in a new business in which has sky rocketed to this day.

Aesthetics and cosmetics small business owner - Self-employed

(2018-01)

I have now been running a small business for several years - this is something I do not prioritise at this very stage of my life but keep it as a project which aids in my self growth and development.

GCSE - General Education - King Alfred's Academy (2011-09 - 2015-06)

Student - Criminology - NHC (2015-01 - 2017-12)