Andrew Cunningham

Experienced Test Manager with over eight years of leading teams and departments, and over 13 years in the industry in total. Experienced in creating, implementing, and cascading Test Strategies, plus Test Approaches and Test Plans. Demonstrable abilities in understanding problems, simplifying them, and finding the right solutions; communicating effectively to stakeholders at all levels; successfully delivering valuable work on time. Track record of recognising talent and coaching people to promotion. Comfortable leading large teams across multiple locations, and leading high-quality testing on projects from ideation to release and beyond.

Engineering Manager - Test at Booking.com (2019-01 – 2025-09)

Managed testing across Booking.com's Insurance department, covering between four and thirteen teams across three locations (Manchester, London, and Amsterdam) and multiple products anchored to Booking.com's biggest markets (Car hire, Flights, Hotels). Created and implemented the Test strategy across the department and further created multiple other test documents and oracles as needed.

• Led testing to ensure successful releases on over 15 projects across a mix of new products, scaling, new markets, and migrations
• Created all test documentation and defect management strategies
• Set up projects in Jira for testing items and assigned work to testers
• Led testing stakeholder management to confirm progress and advise blockers
• Set up environments and worked with external Insurance providers to conduct UAT
• Aligned with other team areas such as product, finance, accounting and senior management
• Represented testing in go-live and release meetings/sessions
• Ran regular 'Test Learning Space' forum to allow testers to showcase successes
• Frequently created and led training on multiple test techniques, soft skills, and test-related skills
• Involved in recruitment including being a hiring manager for testing at all levels from graduates and apprentices up to managers

Test Manager at Cheshire Datasystems Ltd (2017-04 – 2018-12)

Managing at various times between five and eleven testers and covering the release process by running End-To-End, System Integration, and Regression testing of the latest version of CDL's flagship product. Also running UAT Defect Management, working with clients and communicating progress to stakeholders.

• Ran End-To-End, System Integration, and Regression testing
• Managed UAT Defect Management and client communications
• Communicated progress to stakeholders
• Provided training, coaching and learning to testers through presentations and hands-on sessions
• Worked with existing and prospective clients in various contexts such as new features, release cycles, defect triaging

Senior Test Analyst at Cheshire Datasystems Ltd (2016-03 – 2017-04)

Looking after the testing across two teams. Working with the EMs, POs, and BAs to create, refine and size tickets based on requirements.

• Wrote test plans and test scripts
• Executed testing
• Ran defect triage sessions
• Created and presented coaching and training to other testers
• Represented the company at meet-ups, conferences, and recruitment fairs

Test Analyst at Cheshire Datasystems Ltd (2014-09 – 2016-03)

Working in an Agile Scrum environment, testing CDL's app-based and browser-based software.

• Wrote test plans and test scripts
• Executed testing, both manual and automated

Test Analyst at Barclays Bank PLC (2012-06 – 2014-09)

Testing Barclays' collections software. Working with teams in the UK and India.

• Reviewed documentation
• Created test plans and test scripts
• Executed testing
• Looked after access to systems
• Identified improvements and created requirement documents
• Worked with senior stakeholders on projects

Senior Collections Agent at Barclays Bank PLC (2010-05 – 2012-06)

Senior Collector at Nationwide Building Society (2005-07 – 2010-04)

ISTQB ADVANCED TEST MANAGER - August 2018

ISTQB ADVANCED TEST ANALYST - December 2016

ISTQB-BCS CERTIFIED TESTER FOUNDATION LEVEL - March 2015

CITY & GUILDS LEVEL 2 APPRENTICESHIP DIPLOMA FOR IT - December 2013