Catering Manager at Empact Group (2023-02 – 2025-07)
Catering and management tasks
- Managing e-mails for new requests, changes, approvals, enquiries
- Ensuring timely, tactful and professional query responses
- Ensure proper filing of emails
- Managing telephone calls
- Updating schedule and placing orders as needed
- Generating and forwarding quotations
- Following up on signatures and approvals
- Debt collection
- Function coordination with decor and queries
- Preparing week & month-end billing
- Placing & receiving orders
- Staff Training & management
- Menu Structure & Discipline
- IR Chairperson for Disciplinary Enquiries
- Meetings with clients and organisers
- Managing units and handling stock queries
- Implement pre-order administration & processes
- Ensuring quality food and service provision
- Planning, costing menus, adhering to budgetary limits
- Completing administrative work on time
- Adhering to cash-up procedures
- Banking all monies per procedures
- Keeping staff records up to date
- Hiring, training, scheduling catering staff
- Reporting on operating statements, budgets
- Developing and marketing catering menu
- Ensuring hygiene and security standards
- Training and performance monitoring
- Conducting On-the-Job Training
- Ensuring fire drill and evacuation protocols
- Adhering to HACCP and NOSA regulations
- Submitting documentation in case of fire, theft, or accident
- Recruiting, interviewing & managing subordinates
- Participating in good industrial relations
- Customer needs awareness
- Managing Deadlines, Product Sales, Revenue
- Managing Debtors & Creditors
- Handling Event Planning & Logistics
- Customer relations & SOP Implementation
Catering Manager at Tsebo Solutions Group - Catering - Fedics (2020-12 – 2022-12)
Catering and management tasks
- Managing e-mails for new requests, changes, approvals, enquiries
- Ensuring timely, tactful and professional query responses
- Ensure proper filing of emails
- Managing telephone calls
- Updating schedule and placing orders as needed
- Generating and forwarding quotations
- Following up on signatures and approvals
- Debt collection
- Function coordination with decor and queries
- Preparing week & month-end billing
- Placing & receiving orders
- Staff Training & management
- Menu Structure & Discipline
- Leasing/meeting with clients
- Managing units and handling stock queries
- Implement pre-order administration & processes
- Ensuring quality food and service provision
- Planning, costing menus, adhering to budgetary limits
- Completing administrative work on time
- Adhering to cash-up procedures
- Banking all monies per procedures
- Keeping staff records up to date
- Hiring, training, scheduling catering staff
- Reporting on operating statements, budgets
- Developing and marketing catering menu
- Ensuring hygiene and security standards
- Training and performance monitoring
- Conducting On-the-Job Training
- Ensuring fire drill and evacuation protocols
- Adhering to HACCP and NOSA regulations
- Submitting documentation in case of fire, theft, or accident
- Recruiting, interviewing & managing subordinates
- Participating in good industrial relations
- Customer needs awareness
- Managing Deadlines, Product Sales, Revenue
- Managing Debtors & Creditors
- Handling Event Planning & Logistics
- Customer relations & SOP Implementation
Administrator / Functions at Tsebo Solutions Group - Tsafrika (2019-03 – 2020-07)
Administration and functions management
- Managing e-mails for requests, booking changes, approvals
- Managing telephone calls
- Informing Kitchen/Function Coordinator of changes
- Updating schedules and placing orders as needed
- Generating quotations
- Following up on signatures and approvals
- Debt collection assistance
- Function coordination with decor and queries
- Week & month-end billing assistance
- Stock queries and order pre-processing
- Managing deadlines, product sales, revenue
- Debtors & Creditors management
- Handling event planning & logistics
- Customer relations & SOP Implementation
Freelancer at Ekspa Fabrikante (2018-12 – 2019-03)
School uniform supply
- Sales
- Receiving/Dispatching
- Shop Administration
- Liaising with customers
- Stock Control
- Supervising/Training
Graphic Designer & Quality Controller at Stereophonix (2017-10 – 2018-08)
Manufacturing of stereos and packaging
- Creating artwork for customers
- Processing approved artwork for production
- Processing negative images for stereos production
- Ensuring quality of images and colors
Owner at Imibono Promotions and Sublimation (2016-08 – 2018-05)
Promotion and sublimation attire manufacturing
- Telesales
- Internal/External Sales
- Administration
- Receiving/Dispatching
- Customer prospecting
- Deliveries
- Graphic Designing
- Manufacturing
- Stock Control
- Debtors/Creditors management
Sales Representative at Techwizz t/a Bfree Clothing (2015-08 – 2016-07)
Manufacturing of sublimation attire for sportswear and promotional clothing
- Customer Prospecting
- Liaising with customers
- Sales
- Deliveries
- Administration
