Anisa Llanaj

Dedicated and self-motivated person with strong organizational and communication skills, seeking a remote position. Experienced in managing tasks efficiently, collaborating with teams across different time zones, and adapting to new technologies. Proactive, detail-oriented, and capable of working independently while meeting deadlines.

Skilled in problem-solving, multitasking, and using digital tools to enhance productivity. Committed to delivering high-quality work and contributing to a dynamic remote work environment

Check-in Agent Port at Europian Ferries (2023-01 – 2023-12)

• Assisted passengers throughout the check-in process, checked travel documents and entered passenger information accurately
• Provided information and support to passengers, handled different requests and worked efficiently in a busy environment with a high volume of travelers

Sales Assistant – Stationery Store at Stationery "Alketi" (2022-01 – 2022-12)

• Assisted customers with their purchases and provided information about products based on their needs
• Handled sales and payments, organized products, and maintained a clean and welcoming store environment
• Developed good communication, customer service and sales skills

Receptionist at International Hotel (2024-01 – 2024-12)

• Welcomed guests and assisted them during check-in and check-out
• Managed reservations, answered phone calls and provided information about hotel services
• Handled guest requests professionally and worked closely with other staff to ensure good customer service

Sales Assistant at Le Future (2024-01 – 2024-12)

• Assisted customers in choosing products and provided information according to their needs
• Handled sales and payments, organized and presented products, and maintained a positive shopping environment
• Worked effectively with the team and developed strong customer service and communication skills

Computer engineering – Universiteti Mesdhetar i Shqiperise (2022-10 – 2025-12)