
Anna Dobrozhan
Customer Service Professional
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About
A friendly, reliable, and hardworking individual with a positive attitude and a keen interest in customer service. I enjoy interacting with people and creating a pleasant and positive atmosphere for my clients. I am a quick learner, work well both independently and in a team, and can remain calm and organized in a busy environment.
I am responsible, attentive to detail, and eager to embrace new challenges. I am fully self-sufficient and seeking a role in customer service, retail, cafes, or a similar field.
Experience
Shop Assistant at Teds discount store (2024-01 – 2025-01)
- Assisted customers with questions and helped them find products, providing friendly and professional service.
- Restocked shelves and rotated merchandise to maintain availability and an attractive appearance.
- Checked product quality and expiration dates, and removed expired items in accordance with safety regulations.
- Maintained a clean, orderly, and presentable store environment.
- Collaborated with colleagues during peak periods to ensure the smooth execution of daily tasks.
- Followed work procedures and instructions precisely, completing assigned tasks efficiently.
Education
BTEC Level 3 Diploma in Art and Design – West Lancashire College (2023-09 – 2025-06)
– St. Michael's High School (2022-09 – 2023-06)