Anna Hinde
Business Support Administrator
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About
Hard working, reliable and resourceful. Possesses strong organisational and communication skills with the ability to effectively liaise at all levels. Seeking a challenging position to further progress my achievements to date.
Experience
Business Support Administrator - WOLVERHAMPTON COUNCIL - Wolverhampton
(2015-07)
- Trained in Caspar, Carefirst and Eclipse electronic Social care data software.
- Assistant in house visits with Social Workers/ property owners.
- Input expenses, produce spreadsheets, chase up payments and recovery costs.
- Assistant in Protection of Property, Funerals and Court of Protection.
- Designing layout for questionnaires, social services electronic booklets and various projects.
- Write and respond letters to clients, banks and treasury solicitors, dealing with customer enquiries.
- Minuting and setting up Safeguarding Children child protection conferences, MACE and POT Meetings, distributing minutes.
- Uploading required case notes/ meeting notes and attendance sheets to the social care system. Including setting up profiles of children coming into the Local Authority.
- Assisting in helping in the hubs for reception duties.
- Communicating with various professionals, Police/health/schools etc.
Fashion Consultant/Stylist - BLACK BOX
(2012-11 - 2015-01)
- Fashion research, trend report and forecasting.
- Office management and financial control on expenditure, arrange DHL collections. In charge of opening UK office.
- Communicating with luxury boutiques, building contacts, worked with Net a Porter, Moda Operandi.
- Editing and designing web blogs, marketing ideas, editing photos of products for Instagram shots.
- Taking charge of Company social media sites, Twitter, Facebook, Web Instagram and company blog.
Senior Sales Consultant/Deputy Manager - CHARLES TYRWHITT
(2009-03 - 2012-11)
- Visual Merchandising of store. Daily dealings with stock and deliveries, managing new season range.
- Opening and closing store as an initial key holder, dealing with cashing up, and daily trade reports.
- Deputy Manager of store. Training new staff and liaising with sales manager for sales campaigns.
- Contributed to setting up the Edinburgh store.
- Organising events for corporate VIP clients to optimise sales targets.
Office Manager/ Assistant, Print Designer - TEKNIQUES, COTTON SELECTION LTD
(2007-05 - 2008-08)
- Office manager. Preparation of showroom, dealing with deliveries and couriers.
- Liaising with clients to understand direction of style and look required.
- Designing graphics for River Island, Ted Baker, Dorothy Perkins, Jane Norman, NEXT, BURTONS.
- Print placement and all over/branding/embellishment designing, using knowledge of techniques and principles of design, as well as working with other designers for re-coloring and altering designs.
- Liaising with international suppliers and production teams in Turkey and China.
Office Assistant/Consultant - CAROLINE CHARLES
(2006-05 - 2007-05)
- Managing Concessions in Harrods, Selfridges and Harvey Nichols, developing skills in luxury sales.
- Distribution of goods to customers globally.
- Visual Merchandising of the flagship shop.
Senior sales consultant - AMANDA WAKELEY
(2004-11 - 2006-03)
- Supervising a small team and assistant manager of the flagship boutique (Key Holder).
- Working alongside stylists for PR/Catwalk Shows for London Fashion Week and VIP clientele.
- Reconciling daily sales, developing skills to analysis sales figures and forecasting future sales volumes.
Work Experience - ANN-SOFIE BACK - Paris
(2004-11 - 2004-12)
Travelled to Paris to stage the 2004 A/W collection fashion show.
Design/Office assistant - MATTHEW WILLIAMSON
(2003-10 - 2003-11)
Working with distributors and merchandisers for MW and designers on new ranges for Debenhams.
Textile designer - THE COLLECTION TEXTILE COMPANY
(2003-09 - 2003-10)
Worked with pattern cutters, machinists and technicians, creating samples and textile collections.
Education
BA(Hons) - Fashion and Textiles - Ravensbourne College Of Design and Communication (2001-09 - 2004-06)
BTEC Foundation Diploma - Art and Design - Ravensbourne College Of Design and Communication (2000-09 - 2001-07)
A-Levels - Art and Graphical Communication - Coopers Secondary School (1998-09 - 2000-07)
RSA Business Administration - Business Administration - Coopers Secondary School
