Anna Thomas

Throughout my extensive background within retail, hospitality and security I have developed strong interpersonal skills to deliver outstanding customer service whilst being adaptable to my environments to support the overall goals of the business. I am able to learn new POS technology and handsets quickly whilst using them efficiently to serve customers and to support daily operations. I enjoy working towards targets, supporting my colleagues and am strongly motivated by seeing successful results for a business.

Sales assistant - Asda - Coryton, Cardiff

(2020-12)

• Cash Office (6 months): Cash handling, cash reconciliation, daily/weekly safe counts and overall compliance.
• Checkouts / Kiosk / Self-Scan: Serving customers, resolving queries, processing payments, tobacco sales, lottery, kiosk operations.

Christmas temp - Argos

(2020-10 - 2020-12)

• Supported peak seasonal trading, processed customer order and payments using POS technology, replenished stock, and assisted with fast-paced click-and-collect operations.

Unemployed due to COVID 19

(2020-04 - 2020-10)

Assistant manager - Bernardo's - Thornhill

(2019-10 - 2020-03)

• Managed daily store operations, visual merchandising and volunteer supervision. Supported sales targets and ensured a welcoming store environment for all volunteers and customers.