Annie Andrews

Organised and professional Administrator with experience supporting office operations, maintaining records, coordinating appointments, managing documentation, and communicating with clients, customers, and professionals. Experienced in handling confidential information, producing accurate reports, maintaining databases, and providing excellent customer service in fast-paced environments. Strong IT, communication, and organisational skills with a proactive and adaptable approach.

Senior Care Assistant / Administrative Support - Bluebell Support Services - King's Lynn

(2022-07)

• Maintain and update client records, assessments, risk documentation and reviews.
• Prepare and manage confidential paperwork and compliance records.
• Coordinate appointments and client reviews.
• Support office administration and document management.
• Assist with staff induction and training administration.
• Produce reports and maintain electronic and paper-based records.

Cleaner / Housekeeper - Norfolk Woods Resort & Spa

(2024-09 - 2024-12)

Maintained high standards of cleanliness, organisation and time management.

Care Assistant - Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

(2021-03 - 2023-10)

• Maintained accurate records and documentation.
• Worked with confidential information.
• Communicated effectively with patients and healthcare professionals.

Customer Support Administrator - Zenith Windows - King's Lynn

(2014-09 - 2014-11)

• Managed customer appointments.
• Handled telephone enquiries and customer communications.
• Maintained filing systems and customer records.
• Supported office and sales administration activities.

Care Assistant - Grange - Downham Market

(2018 - 2018)

Care Assistant - Goodwins Care Home

(2017 - 2018)

Waitress - Silver Spoon

(2014 - 2014)

Waitress / Kitchen Assistant - The Chequers

(2013 - 2014)

Team Member - The Fish Piper

(2013 - 2014)

Certificate of Higher Education - Science and Nursing Level 2 - College of West Anglia

Level 2 Health and Social Care (Fast Track) - Health and Social Care - College of West Anglia