Regional Client Consultant
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Regional Client Services Consultant delivering end‑to‑end pre‑ and post‑implementation support for Workforce Solutions. Managing a portfolio of five NHS Health Boardsfrom the Northeast of England to Scotland, guiding stakeholders through Implementation, adoption, training, and continuous optimisation to maximise efficiencies and deliver cost savings. Known for clear communication, data‑led insight, and reliable multi‑site delivery.
Analytical and detail‑driven, with a logical approach to problem‑solving and data interpretation.
Consultative client management style, building trusted relationships and guiding stakeholders through informed decision‑making.
Professional and articulate communicator, confident engaging with individuals at all organisational levels.
Client‑ and worker‑focused, with experience supporting NHS Trusts and agency workers to ensure a seamless service experience.
Organisational & Time Management: Highly organised with strong prioritisation skills, consistently meeting deadlines and delivering against performance targets in fast‑paced client environments.
Technical Proficiency: Confident user of Microsoft Office and CRM systems, including advanced Excel skills and strong capability in Word and PowerPoint for documentation, reporting and client presentations also using Tableau.
Communication: Clear, concise and confident communicator, able to convey information effectively in both written and verbal formats to diverse audiences.
Stakeholder Influence: Skilled in influencing and engaging senior‑level stakeholders using data, insight and a consultative approach to support informed decision‑making.
Initiative & Self‑Motivation: Proactive and self‑driven, able to work independently, manage workload efficiently, and maintain high standards of client service.
Monkwearmouth Comprehensive School 2003 - 2008
St Peters Sixth Form College 2008 – 2011
