Ayla

A warm, well organised, and customer focused retail professional looking to transition into a full time position with long-term growth. Brings valuable experience from a high-end luxury environment at Fenwick, with strong skills in front of house hospitality, till management, opening/closing duties, and detailed stock administration. Known for a grounded, approachable manner, a high attention to detail, and the ability to make every guest feel genuinely welcome.

Department Sales & Visual Merchandiser at Fenwick (2025-08 – Present)

• Represent luxury fashion brands, managing high-end jewellery and designer handbag displays while ensuring smooth daily department operations.
• Client Experience: Serve as the primary point of contact for store guests, delivering a polished front of house service, offering tailored advice, and consistently meeting personal sales targets.
• Operations & Cash Handling: Manage opening and closing duties for the department, including secure cash till balancing, float management, and shift-end financial reporting.
• Stock Administration: Execute inter-store stock transfers by logging items into internal databases, organizing physical transfer 'totes', and maintaining strict stock control.
• Upselling & Presentation: Apply subtle upselling techniques to offer complete set packages while maintaining immaculate visual merchandising standards to reflect luxury brand aesthetics.

Certificate in Eyelash Extensions – Accredited Beauty Training Provider (2025 – 2025)

GCSEs / Secondary Education – Kings Academy Binfield