Bahram Dawlatzai

Customer Assistant

Talent

SwanseaMember since October 18, 2026

Excellent customer service and communicationCash handling and POS system operationStock management and merchandisingAbility to handle complaints professionallyCalm under pressure and problem-solvingTeamwork and collaborationFlexible and quick to learnTrustworthy and punctualMulticultural awareness

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Excellent customer service and communicationCash handling and POS system operationStock management and merchandisingAbility to handle complaints professionallyCalm under pressure and problem-solving

About

Enthusiastic, reliable, and customer-focused retail assistant with over one year of experience in busy retail environments. Skilled at delivering excellent customer service, handling payments accurately, and maintaining well-presented store displays. Proven ability to resolve customer queries, upsell products, and contribute to team targets. Adaptable and eager to learn new skills with a strong commitment to providing a positive shopping experience.

Experience

Customer Assistant - Adalat General Store

(2022-01 - 2023-01)

Delivered high-quality customer service to diverse customers
Processed payments accurately and efficiently using till systems
Advised customers on products and promotions, increasing sales
Handled returns and minor complaints, ensuring customer satisfaction
Restocked shelves, rotated stock, and created attractive displays
Helped maintain a clean, safe, and welcoming store environment
Worked as part of a team to meet daily sales and performance targets

Education

ESOL – Entry 3 - Hastings College (2024-09 - 2025-05)

General Education to GCSE level - Maths, Physics, Chemistry, Biology, Geology, Religious Studies - Albiruni Hight School, Qetta, Pakistan (2021-09 - 2023-06)