Bea Webb

A confident and hard working bilingual individual with a professional approach and of smart appearance. Has the ability to work effectively using own initiative or within a team framework. A calm and assertive personality who is self-motivated, proactive and versatile with the experience and ability to communicate and deal with a very broad range of people.

NHS Patient Emergency Response and Resuscitation Team Administrator at University College London Hospitals (2012-09 – Present)

• Line manage one administrator (2012 only)
• Resuscitation stock checking/replenishing across entire Trust
• Procurement – Medical Equipment and Stationery
• Coordinating National and internal Courses
• Invigilating exams
• Marking answer sheets
• Updating candidate competencies using in house Learning Portal
• Finance - Securing course payments/cross charging departments/refunds/record keeping/invoices
• Multiple Audits including assisting with Emergency Trolley checking Audit
• Producing training compliance reports
• Room bookings
• New starter set up
• Office equipment maintenance
• Website Maintenance
• Course administration/ Candidates bookings/ Course material preparation
• Creating procedure manuals for different processes within the department
• Organising accommodation and travel for Faculty members
• General office duties

Sales Co-ordinator and Administrator at A Martin Bunzl (2012-01 – 2012-08)

• Processing orders and deliveries
• Creating and updating monthly forecast tool for sales representatives using Excel pivot tables
• Updating shipment, and cost spreadsheets weekly, including currency conversions from Euros/dollars to sterling
• Taking calls and orders from customers and suppliers
• Liasing with sales representatives and warehouses
• Researching Internet for best prices when selling company mobile phones
• Office equipment maintenance. Printers/faxes etc
• Database management. Adding new Contacts/amending existing details
• Creating procedure manuals for different processes within the company
• Organising file archiving and labelling
• Organising flight and accommodation bookings for suppliers and director
• General office duties

Sales Co-ordinator at SunGard Availability Services (2009-08 – 2012-01)

(High risk of redundancy)

• Various duties including creating new contracts for the client
• Attaching relevant Legal Terms and Conditions to each contract
• Creating payment tables using Excel
• Calculating pro-rata charges/credits for the necessary customers
• Proofreading and amending existing contracts, and updating reports
• Answering the telephone and answering Customer queries
• Liaising with account managers and their assistants, various teams (including legal, finance and technical approval), and other regional teams, where required
• Office equipment maintenance. Printers/faxes etc
• Meet and greet point for visiting Customers
• General office duties

Claims Handler (Temporary Contract) at Barbon Insurance (2009-03 – 2009-07)

• Sending out correspondence on behalf of the landlord
• Raising cheques
• Taking calls from landlords and tenants
• Liaising with the courts and tenants with regards to hearing appointments
• Liaising with the bailiffs with regards to eviction appointments
• Office equipment maintenance. Printers/faxes etc
• Meet and greet point for visiting Customers
• General office duties

PA/Administrator for New Business Team at HML Andertons (2007-03 – 2009-03)

(Redundancy)

• Setting up of contracts for developments and checking warranty periods
• Producing Term Contracts for contractors at each development
• Loading new developments details onto PMS, and liaising with finance department
• Checking and action of health & safety / risk assessments reports, and action of estate inspections and reports, action of emergency works including repair and snagging lists
• Assisting in preparing and issuing budgets, weekly reporting of team billings and raising invoices
• Contacting contractors and issuing works order from PMS
• Contacting the DVLA regarding abandoned cars, liaising with auditors regarding accounts and accounting reference dates
• Writing to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease (e.g. including noise/nuisance, satellite dishes)
• Responding to correspondence/emails from lessees, tenants, developers, solicitors and auditors
• Ensuring receipt of all correct legal documentation and requirements from developers/solicitors
• Issuing and recording of keys to contractors and monitor safe return. Chasing OM Manuals from developers

Sales Administrator at Kinleigh Folkard & Hayward (2006-10 – 2007-03)

• Taking calls and transferring them to the relevant negotiator
• Reregistering buyers in the office and on the phone
• Production of weekly financial reports
• Production of month end packs (including attendance sheets, petty cash, franking machine etc), production of all offer letters, valuation letters, exchanges, invoices and memorandums of sale, and maintenance of database (new buyers/vendors)
• Organising photography of new properties, details for property files and window cards
• Sending out details for press advertisements
• Sending out cheques upon completion
• General office duties

Clerical Support / Commercial Fleet Support at AXA Insurance (2004-01 – 2006-10)

I started working on the clerical support team at AXA supporting a team of 3. After 18 months I was promoted to the Fleet team (as commercial fleet support), which was a new addition to the branch, and was also made communications champion and put in charge of the Hearts in Action initiative. (Redundancy)

• Screening calls and transferring them to the relevant Underwriter/Account Manager, meet and greet duties for visiting brokers
• Managing diaries of all managers
• Meeting management (including all necessary catering arrangements, monitoring and recording of attendees, preparation and circulation of all necessary papers and agendas)
• Taking minutes in team meetings
• Production of presentations for branch meetings
• Booking travel arrangements/hotels/flights/taxis for managers and visitors
• Management of petty cash and staff expenses
• Database maintenance, ensuring effective operation of all printers, copiers, and faxes, ordering policy wordings, office stationary and consumables for the branch
• Production of brokers' endorsements/sending out correct policy documents
• Supporting Fleet team
• Broker endorsements
• Updating renewals and declines on database
• Updating reporting spreadsheets on a monthly basis
• Training new staff on company systems and clerical tasks
• Organising staff events, including the annual Christmas party

PA/Administrator (support to MD, 5 representatives and 8 other internal staff members) at C&D Ltd (Spanish Food & Wine distributor) (2000-05 – 2004-01)

• Taking all phone calls and transferring to relevant staff member
• Travel arrangements/taxis etc for staff and visitors
• Database Maintenance
• Ordered office stationary and consumables
• Filing, typing letters, faxes, memos
• Liasing with suppliers, and printers (for leather portfolios for wine lists)
• Ensuring all printers, copiers, faxes are in working order and calling in engineers when needed
• Meet and greet point for visitors and suppliers
• Helped in the organisation of wine, food and product tasting
• Customer Order processing
• Sent and received product samples/promotional materials
• Organised wine cellar and promotional products
• Designed flyers, tasting notes, table cards, menus and wind lists (using Paint, Power Point, Clipart, and Adobe Photoshop) for our customers to advertise any new wines or products, which they may have purchased
• Updated menus and wine lists when customers increased/decreased their prices

GNVQ in Business Administration – Redwood (2009-12)

A Level in Spanish – Campbell Harris Tutors A Levels in English Language, French – John Ruskin College

GCSE in Maths – John Ruskin College

GCSE – Bishop Grant College